We responded to a service call in Canton for an LG washer displaying an OE error code and refusing to drain. The customer’s WM3570HVA had completely stopped pumping water out during the drain cycle, leaving clothes soaking wet at the end of every wash. The Problem The customer reported an OE error code and that … Read more
A Kenmore washer at a home on Kenyon Avenue NW in Massillon quit spinning and didn’t drain during the cycle. The customer could hear it trying to work but nothing happened when it should have spun and drained. We found a failed drain pump that needed replacement. The Problem The washer quit spinning and didn’t … Read more
A Canton homeowner contacted us after moving their Whirlpool Cabrio washer to a new location. They had over-tightened the inlet valve for the hot water line during installation, stripping the connection and causing a leak. They already had the replacement part from Whirlpool and needed professional installation. The Problem The customer moved locations and when … Read more
A coin operated washer at a rental property on Fairlawn Avenue in Louisville had developed a loud knocking sound during the spin cycle, and the agitator arm had stopped spinning entirely. The customer had already replaced the agitator dogs but the problem persisted, indicating a deeper mechanical failure in the drive system. The Problem The … Read more
We received a call from a North Canton customer whose Admiral washer wouldn’t start when pushing the start button. Our diagnosis revealed the lid switch had failed, which prevents the washer from beginning its cycle as a safety feature. The Problem The customer reported that their washer will not start when pushing the start button. … Read more
A GE washer in North Canton was leaking from the filter area. Our diagnosis revealed debris jammed behind the filter housing, preventing proper seating and causing the leak. The Problem The customer reported their GE washer was leaking from the filter. Water was escaping from the filter area during wash cycles, creating a mess on … Read more
A Crosley washer in Massillon wasn’t starting its cycle properly. The machine would start filling with water and then error out. We found the actuator had failed and needed replacement. The Problem The customer reported their washer won’t start cycle. It starts filling with water and errors out before completing the wash sequence. Diagnosis Testing … Read more
A Samsung washer in Canton, OH had black mold all over the rubber door seal that wouldn’t come clean even after cleaning cycles. The units were stacked, which prevented our technician from completing the door boot replacement during the initial visit. The Problem The customer reported black mold all over the rubber piece inside the … Read more
A Canton, Ohio homeowner called us when their Whirlpool washer wouldn’t lock or initiate a wash cycle. The lock on the machine wasn’t working properly, leaving them with a completely non-functional washer that couldn’t start any cycle. The Problem The lock on machine not working properly. Washer won’t lock or initiate wash cycle. Without a … Read more
We serviced a Samsung washer in Alliance, OH that had no lights or response on user interface. The customer confirmed they could power a drill from the outlet, so we knew the problem was internal. After diagnosis and repair, we found multiple issues with the control system that required both wiring repair and a new … Read more