A Whirlpool washer in East Rochester was leaking water when not in use. The customer reported that unplugging the washer didn’t help but shutting the water off stopped the leak. We found a failed water valve assembly causing the continuous leak. The Problem The customer called because their washer was leaking water when they weren’t … Read more
A North Canton customer called about their Whirlpool washer that doesn’t clean and sometimes moves like off balance. After diagnosis, we found the wash plate stripped and the shaft on transmission wore down, requiring close to $500 to fix. The Problem The customer reported their Whirlpool washer doesn’t clean properly. Sometimes it moves like off … Read more
A Samsung front load washer in Canton, OH stopped draining after bedding came apart during a wash cycle. The homeowner called Louisville Appliance Repair when the machine wouldn’t complete its drain cycle, leaving water standing in the drum. The Problem The customer reported that some bedding came apart in the washing machine, and now it … Read more
We responded to a service call in Canton, OH for an LG washer that makes an extremely loud pounding noise during the spin cycle but does not register as an unbalanced load. Our diagnosis revealed a broken spider assembly, and the customer decided to replace the unit instead of repairing it. The Problem The customer … Read more
We received a call from Canton about an LG washer with an agitator that broke off. When we arrived, we found the grooved/flanged bolt had failed, but the damage went deeper than expected. The Problem The customer reported that the agitator broke off during a wash cycle. The grooved/flanged bolt that secures the agitator had … Read more
A Kenmore washer in Uniontown was not draining properly, with the customer finding water on the floor around the washing machine after just moving into the house. After testing it through several cycles, we determined the issue wasn’t with the washer itself but with the home’s drain system. The Problem The customer had just moved … Read more
We responded to a service call in Canton, OH for a Kenmore washer and dryer combo with multiple issues. The customer reported the dryer takes too long to dry, the washer is stuck in cycle, and the coin mechanism is jammed. What we found was simpler than expected — the washer just needed to be … Read more
We received a call from a Canton homeowner whose Maytag Neptune washer fills with water but does not drain or spin. The customer had just received the machine from a friend and discovered it wasn’t working properly. Our diagnosis revealed a severely clogged drain system. The Problem The customer reported that their washer fills with … Read more
A Samsung washer at a home on West Carol Street in Alliance wasn’t spinning or draining water. When we opened the drain filter, we found a sock completely blocking the drainage system. The Problem The customer reported that their Samsung front-load washer will not spin or it isn’t draining the water. Water was remaining in … Read more
A Whirlpool washer in East Canton wasn’t switching into spin cycle after rinse and would go back to wash then stop. The customer could manually select “drain & spin” mode and it would work fine. We found a stored error code for long fill or no fill caused by a partially obstructed cold water screen. … Read more