A Kenmore washer at a home on Lilly Road in Minerva wasn’t getting cold water during wash cycles. Our technician found the cold water valve had failed and replaced it to restore proper operation. The Problem The customer reported no cold water coming into their Kenmore washer. The machine would run through its cycles, but … Read more
A Kenmore Elite Oasis washer in East Canton was showing load unbalanced errors even when the loads were properly balanced. The customer suspected the suspension rods, but our diagnosis revealed the real problem was deeper in the machine’s mechanics. The Problem The customer reported that their washing machine keeps showing load unbalanced which it is … Read more
A Samsung washer on Steelwood Circle in Akron started banging very loudly during high spin mode with the smell of burning rubber, followed by smoke when the door was opened. Our diagnosis revealed the spider and spin basket had failed catastrophically, requiring parts that weren’t readily available. The Problem During high spin mode, washer started … Read more
A GE washer in Canton, OH wouldn’t spin, and the customer had already opened the back panel to find a mangled belt. What started as a simple belt replacement revealed much deeper damage that made this repair uneconomical. The Problem The customer called because their washer wont spin. They had already opened up the back … Read more
A GE washer in Canton was experiencing a burning smell and wouldn’t spin, with auto shut off occurring during laundry. Our diagnostic found the unit performed properly in test mode with no replicable burnt smell. The Problem The customer reported their GE washer had a burning smell, won’t spin, and would auto shut off during … Read more
A Maytag Bravos washer in East Sparta was making horrible noise on spin. We diagnosed the problem as a failed bearing assembly and completed the repair with a new W10435302 bearing. The Problem The customer reported their Maytag washer makes horrible noise on spin. This type of noise during the spin cycle typically indicates bearing … Read more
We responded to a service call in Minerva for an Admiral washer experiencing multiple failures. Upon inspection, we found the tub seal was leaking and the timer wasn’t activating the drain pump — two significant issues that made replacement the most practical option. The Problem The Admiral washer had developed water leakage issues and wasn’t … Read more
A Whirlpool washer in Canton was displaying two error codes — F51 and DL — and wouldn’t clear even after unplugging and resetting. The rotor on the bottom of the washer had come loose, causing the OL error code. The Problem The customer reported two codes appearing on their Whirlpool washer: F51 and DL. They … Read more
A Whirlpool washer in Louisville wasn’t starting consistently, requiring the owner to wait and try again before it would run. Our diagnosis revealed dirty water inlet screens were likely causing intermittent flow issues that prevented reliable startup. The Problem The customer reported that the washer won’t always start, but if they wait a while and … Read more
A Massillon homeowner called about their LG washer leaking water. The drain hose was leaking from where it hooks into back of washer. Our inspection revealed the drain hose had developed a hole, caused by a sharp piece that was formed when the drum was molded. The Problem The customer reported their washer had a … Read more