We responded to a service call in Massillon, OH for an LG washer producing black flakey residue on laundry. The customer reported that black flakey residue comes out on the laundry during wash cycles. Our diagnosis revealed significant buildup under the wash basket that needed addressing. The Problem The customer contacted us because black flakey … Read more
A customer in Minerva called about their Admiral Aquasmart washer displaying “no E AP” partway through cycles. The error message was missing its top line, and the machine wouldn’t complete loads anymore. The Problem A short time into the cycle the customer got a message “no E AP” but the top line of the display … Read more
A Canton homeowner called us back after we’d serviced their dryer the week before. Their Whirlpool washer was stopping in mid-cycle with random error codes. Our diagnosis revealed why this 11-year-old front-loader was acting up. The Problem The customer reported the washer stops in mid-cycle with random error codes. They mentioned we had been at … Read more
A Samsung washer in North Canton wasn’t responding to controls after a move, displaying “45” then flashing “AC6” error code with beeping sounds. We found the communication harness had been severed by mice, disrupting the connection between the inverter and main control boards. The Problem The customer moved and just put in their washer that … Read more
A Louisville homeowner called us when their Kenmore washer stopped draining or spinning. Our technician found the drain pump had a sock stuck in it, which damaged the pump and caused it to leak. The Problem The customer reported their washer was not draining or spinning. Water remained in the tub after the wash cycle, … Read more
A Frigidaire washer in North Canton was stuck on pause with water in the tub that would not drain. We found the door latch assembly had failed, preventing the wash cycle from completing properly. The Problem The customer reported their washer was stuck on pause with water remaining in the tub that would not drain. … Read more
A customer in Mineral City called about their LG washer that stopped spinning and displayed an LE error code. When we arrived at the Brass Road location, our diagnosis revealed a transmission problem that would require major component replacement. The Problem The LG washer was not spinning out and displayed an LE error code when … Read more
A Frigidaire washer in Carrollton wasn’t draining water, with the customer wondering how much a pump would cost. After inspection, we found the coin trap on the drain pump was plugged — a much simpler fix than a full pump replacement. The Problem The customer reported their washer won’t drain water and was wondering how … Read more
A customer in Carrollton called about their Amana washer that drains but won’t spin out. We diagnosed the issue as a faulty mode shifter that couldn’t communicate its position to the main control board. The Problem The washer would drain properly but wouldn’t spin out the clothes. This left laundry soaking wet at the end … Read more
Several commercial washers and dryers at a Magnolia, OH laundromat were out of order when we arrived for service. What started as multiple equipment issues turned into a systematic repair of coin mechanisms and a failed thermistor replacement across two service visits. The Problem The customer reported several commercial washers and dryers out of order. … Read more