A Kenmore washer at 3100 Beck Avenue in Louisville wasn’t draining water from the tub. When we opened up the unit, we discovered the impeller had completely broken off the pump shaft — a clear sign the drain pump had failed internally. The Problem The customer reported that their washer won’t drain. Water would remain … Read more
A Whirlpool washer in East Sparta wouldn’t spin on any cycle, leaving clothes soaking wet after every load. We discovered the floating tub had gotten locked on the drive shaft, preventing proper washing and spinning operation. The Problem The customer reported their washer won’t spin on any cycle. No matter which wash setting they selected, … Read more
A Maytag washer in Strasburg was making noise during the wash cycle and producing a very loud screech sound lasting 30 seconds to a minute during the rinse cycle. Our diagnostic revealed an over suds condition error code F0E2 and traced the noise to a loose nut on the splutch assembly. The Problem The customer … Read more
We recently serviced a Maytag BRAVOS XL washer in Massillon that was displaying an SD error code and stopping during the spin cycle. Our diagnosis revealed a failed basket hub that required replacement to restore proper operation. The Problem The customer reported their Maytag BRAVOS XL washer was showing an SD error code and stopping … Read more
We returned to a GE washer on Auburn Avenue Southeast in Canton, OH that we’d repaired a couple months earlier. The customer reported it was fine and quiet until yesterday, then became very very loud and doesn’t sound right when spinning. Our diagnosis revealed a more serious underlying issue than the original repair could address. … Read more
A Whirlpool Duet front-load washer in East Canton wasn’t washing clothes properly and started throwing multiple error codes. The customer tried the troubleshooting steps but the codes kept returning. Our diagnosis revealed a failed motor control board that would cost more to repair than the washer was worth. The Problem The customer reported their washer … Read more
A Canton homeowner called about their Whirlpool washer that would not completely finish a cycle before stopping, with water staying in the machine that wouldn’t rinse and drain. They had already removed a small kids sock from the pump. Our testing revealed no issues with the wash and spin functions, but we ended up replacing … Read more
We received a service call for a Whirlpool washer in Massillon that the customer reported doesn’t spin a lot of times and makes knocking noise when switching cycles. Upon arrival, our technician was unable to replicate the problem and found no error codes during testing. The Problem The customer reported that the washer doesn’t spin … Read more
A homeowner in North Canton called about their Amana washer that was not agitating and making noise, though it spun okay. Our technician found the drive pulley was wallowed out on the transmission shaft, requiring a clutch kit replacement and recalibration. The Problem The customer reported their Amana washer was not agitating and making noise. … Read more
A Maytag washer in North Canton was making a significant rattling banging noise in wash and spin cycle after hiring a company to move it from one house to another. We found that the washer had been dropped in transport and the plate on the bottom of the washing machine had been bent up against … Read more