Samuel Willhite A customer in Alliance called about their Kenmore refrigerator’s ice maker not working and dishwasher door issues. When we arrived at the North Sawburg Avenue home, we found broken wires in the freezer door hinge that had disrupted the ice maker connection. The Problem The ice maker doesn’t work and the dishwasher door doesn’t open … Read more
A Samsung dryer in Atwater, OH wasn’t getting hot, leaving clothes damp after full cycles. Our diagnosis revealed a failed heating element that needed replacement along with roller maintenance. The Problem The customer reported their dryer won’t get hot. Clothes were coming out damp and cool even after running complete dry cycles. Diagnosis Testing revealed … Read more
A Maytag dryer in Homeworth, OH was squealing and wouldn’t turn on. Our diagnosis revealed the idler pulley had come off, causing the dryer to quit spinning and creating the noise. The Problem The customer reported their Maytag dryer was squealing and wouldn’t turn on. This combination of symptoms typically indicates a belt or pulley … Read more
A GE refrigerator on Pilot Knob Ave NE in Louisville was making an intermittent squealing sound. The customer was also concerned with sporadic cooling. Our diagnosis showed all temperatures looked good at this point. The Problem The customer reported a squealing sound that was intermittent. They were also concerned with sporadic cooling issues. Diagnosis We … Read more
A Kenmore dryer in Canton, OH wouldn’t turn on at all when we arrived for service. Our diagnosis revealed a cycling thermostat that had failed and tripped the high limit safety, requiring multiple components for proper repair. The Problem The customer reported their Kenmore dryer won’t turn on at all. The unit was completely unresponsive … Read more
A customer in Hartville called about their LG washer filling with water even when not running a load. When they did run a cycle, water came out the soap dispenser during filling and the machine threw an error. Our diagnosis confirmed their suspicion about the water inlet valve. The Problem The tub fills with water … Read more
A customer in Alliance called about their Maytag dishwasher making unusual sounds and not cleaning properly. They could hear water sloshing during wash and weren’t getting water from the top spinner arm to rinse dishes. Our diagnostic found the dishwasher was actually working fine. The Problem The customer reported hearing water sloshing during wash and … Read more
A Samsung dryer at 233 High St NW in East Canton wasn’t producing any heat, though everything else worked fine. We found a bad heating element — a common issue with Samsung dryers that required replacing the entire heating assembly. The Problem The customer reported no heat, but everything else was working fine. The dryer … Read more
We completed an oven repair in Homeworth, OH for a customer whose propane oven pilot light would not stay on even after cleaning the soot away from it and relighting it. The pilot light would last a few hours or a couple of days before going out again. Our diagnosis revealed a failed burner pilot … Read more
A Maytag washer in Massillon stopped powering on after the customer attempted to reset the computer following a drainage issue. Our diagnosis revealed multiple control board failures that made replacement the better option. The Problem The customer reported that the unit had quit draining. She cleaned the drain filter and used programming settings to attempt … Read more