Samuel Willhite We received a call about a gas smell coming from a Frigidaire range on Murray Avenue in Minerva, OH. The customer reported a gas leak from their oven. Our inspection revealed the problem wasn’t with the appliance itself, but with the gas line connection. The Problem The customer noticed a gas smell coming from their … Read more
We responded to a service call on William Street NE in Canton for a GE refrigerator with icing up in freezer and a warm fresh food section. The culprit was a failed defrost heater that wasn’t melting accumulated frost during defrost cycles. The Problem The customer reported icing up in freezer with the fresh food … Read more
A Samsung washer on Clarendon Ave NW in Canton, OH was displaying a 4c error code and not spinning out. We diagnosed a failed water valve and replaced it to restore normal operation. The Problem The customer reported their Samsung washer was showing a 4c error code and not spinning out properly during the wash … Read more
A Whirlpool washer in Carrollton, OH would not go past spin cycle. The customer reported the machine was getting stuck at this stage of the wash process. Our diagnosis revealed a lid lock error that was preventing normal operation. The Problem The Whirlpool washer will not go past spin cycle. The machine was stopping at … Read more
A Frigidaire dryer on Bundy Avenue in East Canton was leaking grease into the drum. When we opened it up, we found the transmission had failed and was leaking oil into the spin basket. The Problem The customer reported that grease is leaking into the drum. This created a messy situation where clean clothes were … Read more
We received a service call in Canton for an LG washer that wouldn’t complete its spin cycle properly. The customer reported that items are still wet when spin is complete, and the dashboard displays an OE error code. Our diagnosis revealed a straightforward but common issue with the drain system. The Problem The customer contacted … Read more
A Whirlpool dishwasher on Ray Avenue in Carrollton was leaking water from underneath across the floor. Our diagnosis revealed the upper spray arm was caught and spraying on the door seal, with both upper and lower spray arms split and damaged. The Problem The customer reported their Whirlpool dishwasher leaking water from underneath across floor. … Read more
A customer in Carrollton called about their LG front-load washer with a rubber gasket covered with mold and vibration issues during the spin cycle. They also needed service on their Whirlpool refrigerator. We found multiple issues that needed attention across both appliances. The Problem The customer reported they needed to replace the rubber gasket around … Read more
We responded to a service call in Tallmadge, OH for a Frigidaire range that was overheating and a dishwasher that wouldn’t turn on at all with water backing up. The customer also mentioned the dishwasher would randomly fill up with dirty water before it completely stopped working. The Problem The customer reported their oven was … Read more
A customer on Allyn Street in Akron called about their Admiral refrigerator that won’t stay cold. We found the evaporator fan motor had failed, preventing air circulation through the refrigerator compartment. The Problem The customer reported their refrigerator won’t stay cold. This is a common symptom when the evaporator fan stops working, as cold air … Read more