Samuel Willhite A Kenmore refrigerator at a home in Magnolia, OH needed service. The customer’s complaint was brief, but our technician Samuel Willhite was able to diagnose and resolve the issue during the scheduled visit. The Problem The customer reported their Kenmore refrigerator was experiencing an issue, though the specific complaint details were minimal in the service … Read more
We received a service call for a Maytag washer in Canton, OH that was going through too many cycles at one time and then starting to shake, with drainage issues. Our diagnosis revealed significant internal damage that would make repair cost-prohibitive for this model. The Problem The customer reported their Maytag washer goes through too … Read more
A Dover homeowner called about their Admiral washer making a loud grating noise during the spin cycle, plus the “time remaining” display fluctuating with different times. When we opened it up, we found the drum support was broken — and this critical part was no longer available from the manufacturer. The Problem The customer reported … Read more
A Kenmore dishwasher on Georgetown Street in Louisville was making a grinding sound and wasn’t pushing water to the top rack to clean the dishes. The homeowners wanted to know if it was fixable and requested service after 3:30 PM. Our diagnosis revealed the issue could be resolved without replacement parts. The Problem The customer … Read more
A Whirlpool dryer on East Line Street in Minerva, OH kept fraying belts around a pulley despite the homeowner replacing the drum belt twice. The original belt had snapped, and subsequent replacements continued to fray in the same spot, pointing to a worn idler pulley causing the damage. The Problem The customer had replaced the … Read more
A Canton homeowner called about their Frigidaire refrigerator that won’t turn on. This was a brand new fridge in basement that had stopped working entirely. We responded to diagnose what was preventing this new unit from starting up. The Problem The customer reported their Frigidaire refrigerator won’t turn on. This was a brand new fridge … Read more
A Samsung dryer on Danielle Avenue in Louisville was working but making clicking squeaking sound. The customer had kept the original papers for the unit. Our diagnosis revealed a worn idler pulley causing the noise. The Problem The customer reported that the dryer works but making clicking squeaking sound. They mentioned having the original papers … Read more
A homeowner in Massillon called about their Whirlpool dryer that will not turn on. The unit began needing to be restarted 3-4 times to dry a load and now will not start at all, despite being only 1.5 years old. The Problem The customer reported their dryer will not turn on. It began needing to … Read more
A Kenmore French door refrigerator in Akron was experiencing repeated ice maker failures. The ice maker supply line kept freezing, preventing proper ice production. Our diagnosis revealed the original supply line design was prone to freeze-ups in this model. The Problem The customer reported that their refrigerator’s icemaker supply line repeatedly froze. This created an … Read more
We responded to a service call on William Street NE in Canton for a GE refrigerator with icing up in freezer and a warm fresh food section. The culprit was a failed defrost heater that wasn’t melting accumulated frost during defrost cycles. The Problem The customer reported icing up in freezer with the fresh food … Read more