Samuel Willhite We received a call from Canton about a Samsung dryer that spins but won’t heat. When we arrived at the home on Vassar Avenue, our diagnosis confirmed the heating element assembly had failed completely. The Problem The customer reported their Samsung dryer spins but won’t heat. The unit would run through its cycle normally, but … Read more
A GE refrigerator on Morningside Road Southeast in Minerva wasn’t cooling properly in the refrigerator compartment, though the freezer worked fine. After diagnosis, we found this common issue with newer GE French door refrigerators was caused by a failed evaporator fan motor in the fresh food compartment. The Problem The customer reported their GE fridge … Read more
A homeowner in Alliance called about their Kenmore dryer that wouldn’t do anything after installing a new cord. The dryer worked before moving, but switching from a 3-prong to 4-prong cord left them with no power and electrical readings throughout the connection points. The Problem The customer reported that their dryer worked before buying and … Read more
A Maytag dryer in Minerva, OH quit heating but continued spinning normally. Our diagnosis revealed failed gas coil valves that needed replacement to restore proper heating function. The Problem The customer reported that their dryer quit heating. It still spins but just doesn’t heat. Diagnosis Testing revealed that the gas coil valves had failed, preventing … Read more
A Louisville homeowner contacted us about their Daewoo refrigerator that wasn’t cooling properly. The freezer was working fine, but the fridge compartment had lost its cooling ability. Unfortunately, after our diagnosis, we discovered this was a case where refrigerator repair wasn’t possible due to parts availability. The Problem The customer reported that their fridge was … Read more
We responded to a call in Minerva, OH for a GE washer that started out not spinning out good and now makes really loud squeaky noise. What we found was a transmission that had failed completely and was leaking oil onto the belt. The Problem The customer reported that their washer started out not spinning … Read more
A customer in New Philadelphia called about their GE dryer with a broken start knob. The knob to start the dryer broke off, making it impossible to start the dryer without the knob. Our technician replaced the start knob and restored normal operation. The Problem The knob to start the dryer broke off. The customer … Read more
A customer in East Sparta called because their gas fireplace won’t stay lit. We found two fireplace heaters that needed pilot cleaning and relighting to restore normal operation. The Problem The customer reported that their gas fireplace won’t stay lit. This is a common issue with gas fireplaces that can prevent proper heating and operation. … Read more
A Fisher & Paykel washer in Massillon wasn’t draining or spinning, leaving clothes soaked at the end of every cycle. Our diagnosis revealed a failed drain pump and blown fuse — both critical components for the spin and drain functions. The Problem The customer reported their Fisher & Paykel washer won’t drain or spin. Water … Read more
A Whirlpool washer in Minerva was making excessive noise during the spin cycle. Our diagnosis revealed worn bearings and shaft that needed replacement to restore quiet operation. The Problem The customer reported noise during spin cycle. This type of noise typically indicates bearing failure, which can worsen quickly if left unaddressed. Diagnosis Our inspection confirmed … Read more