Samuel Willhite We responded to an Alliance home where a 2009 Amana refrigerator was showing multiple failure symptoms. The customer reported alarm, lights, not cooling, no water, and when unplugged/plugged back in it turns on a bit then back off. Our diagnosis pointed to a failed main control board. The Problem This Amana refrigerator was experiencing complete … Read more
We got a service call for an LG dryer in Canton that wasn’t heating up. When we arrived at the 22nd Street Northwest address, we discovered the gas dryer wasn’t hooked up to any gas line at all. The Problem The customer reported their LG dryer was not heating up. The unit would run through … Read more
A Samsung dishwasher on Prescot Avenue Northwest in Massillon wasn’t draining properly. The customer also mentioned a clothes washer with a broken seal that was temporarily sealed with duct tape. We addressed both appliances during our service call. The Problem The customer reported their Samsung dishwasher was not draining. They also had a clothes washer … Read more
A Whirlpool dishwasher in Canton wasn’t cleaning dishes properly, with what seemed like insufficient water pressure. Our diagnosis revealed a failed wash pump, leading the customer to opt for unit replacement instead of repair. The Problem The customer reported that dishes are not getting clean, seems like not enough water pressure. This type of symptom … Read more
A Samsung refrigerator in Massillon was leaking water and collecting at the bottom under the tray again. The customer noted it appeared to be running fine for a while but the leak must have been really gradual. We found a plugged defrost drain causing water to accumulate under the CoolSelect Pantry Drawer. The Problem The … Read more
We received a call from Laura in Akron about her son’s Admiral washer that had water coming in fine but would not cycle. The dryer wasn’t doing its thing either, so we headed out to National Avenue to diagnose both appliances. The Problem The customer reported that the washer had water coming in fine but … Read more
A Frigidaire refrigerator in Akron wasn’t cooling at all, with ice melting in the freezer. Our diagnosis revealed a failed defrost thermostat that needed replacement to restore proper cooling function. The Problem The customer reported their refrigerator was not cooling at all. Ice was melting in the freezer, indicating a complete loss of cooling capacity … Read more
A Louisville homeowner called us out to check a Whirlpool washer and dryer combo unit that was left behind by previous tenants. They weren’t sure what was wrong with it, but suspected it wasn’t working properly. Our diagnosis revealed a broken spin basket that would have required expensive parts to repair. The Problem The customer … Read more
A Whirlpool washer in Magnolia wasn’t completing its wash cycles properly. The machine would start and then shut itself off before finishing. Our diagnosis revealed a faulty lid switch that wasn’t properly detecting when the lid was closed. The Problem The customer reported that their washer won’t finish running through the cycle. It starts and … Read more
A customer in Magnolia called about their Admiral refrigerator freezing the food. We found the linkage on the damper had come loose, which was causing improper temperature control throughout the unit. The Problem The refrigerator was freezing the food instead of maintaining proper refrigeration temperatures. This typically indicates an issue with airflow control between the … Read more