Samuel Willhite We responded to a Maytag washer service call in Carrollton, OH. The customer reported their MAH5500BWW front-load washer was not locking. Our diagnosis revealed a failed door latch lock assembly that needed replacement. The Problem The customer contacted us because their Maytag washer was not locking. This prevented the wash cycle from starting, leaving them … Read more
We responded to a service call in Navarre, OH for an LG washer displaying an OE error code with water remaining in the tub. The customer also reported leaking and increased noise during spin cycles, but by the time we arrived, the washer was draining properly. The Problem The customer reported that the code flashes … Read more
A Maytag dryer at a home on Shunk Avenue in Alliance, OH was turning on and spinning but would not dry clothes. Our diagnosis revealed a faulty high limit thermal fuse that had cut power to the heating element. The Problem The customer reported their dryer turns on and spins but will not dry clothes. … Read more
A 9-year-old Whirlpool refrigerator in Louisville wasn’t cooling properly, with water freezing on the freezer floor and the fan frosted over. Our diagnosis revealed a plugged defrost drain and failed evaporator fan motor — two problems that often occur together in top-freezer models. The Problem The customer reported their approximately 9-year-old refrigerator wasn’t cooling well. … Read more
A GE French door refrigerator in Minerva, OH was leaking water under the crisper drawer. We found the defrost drain was plugged, blocking proper drainage and causing water to pool in the fresh food compartment. The Problem The customer reported water leaking under the crisper drawer. This is a common issue with French door refrigerators … Read more
A Whirlpool washer in Homeworth stopped working and displayed error code F51. The customer had researched the code online and suspected a motor rotor position sensor failure, but our diagnosis revealed a more serious underlying issue. The Problem The customer reported that their washer stopped and got this code: F then 51 flashes. Their website … Read more
A Whirlpool dishwasher in Uniontown, OH stopped mid-cycle after what sounded like something blowing up inside the unit. The customer reported a burned smell and complete loss of all control functions after the incident. The Problem While running last night it sounded like something blew up and the machine stopped. After opening the door it … Read more
A Frigidaire washer in Alliance, OH had a door latch issue that prevented proper operation. Our diagnostic revealed that the catch was flipped around and caused damage to the latch when it couldn’t shut all of the way, requiring replacement of the entire door lock assembly. The Problem The customer reported a door latch issue … Read more
A customer in Minerva called about two appliances acting up at once — their Admiral oven won’t light and dishwasher wont drain. Both problems turned out to be straightforward component failures that we fixed the same day. The Problem The homeowner reported their oven won’t light and dishwasher wont drain. Two separate appliances, but both … Read more
A GE washer in Navarre wasn’t agitating during the wash cycle. The customer reported that it would fill up with water but won’t agitate. Our diagnosis revealed a failed drive motor that would need replacement. The Problem The customer contacted us because their GE washer would fill up with water but won’t agitate. The machine … Read more