Samuel Willhite We received a call from a Salem, OH homeowner who had attempted to replace shock absorbers on their Maytag washer but couldn’t get the top off. What started as a straightforward repair became a more complex diagnostic challenge involving suspension components and error codes. The Problem The customer reported: “I have new shock absorbers, i … Read more
A Whirlpool dryer in Salem, OH was running but wouldn’t spin, leaving clothes wet after full cycles. Our technician found multiple drum support components had worn out, requiring a comprehensive repair to restore proper tumbling action. The Problem The customer reported their dryer runs but won’t spin. The unit would start and run through its … Read more
We recently serviced an Electrolux dishwasher in Canton, OH that was giving an error code 001 about two minutes after starting the cycle. The customer had tried letting it dry out over the weekend and turning off the breaker, but the error persisted. Our diagnosis revealed a float switch issue caused by accumulated dirt. The … Read more
A Magic Chef oven repair call in North Benton had us diagnosing a unit where the oven wasn’t working but the top burners were. Unfortunately, what we found was a failed oven valve on a model where replacement parts are no longer manufactured. The Problem The customer reported that their oven wasn’t working but the … Read more
Water that won’t pump out of an LG front-load washer leaves clothes soaking wet and the machine unable to complete its cycle. We were called to a home on Weaver Road in Berlin Center where the homeowner was dealing with exactly this problem. Our diagnosis revealed a failed drain pump that needed replacement. The Problem … Read more
A customer in Hartville called us after their Maytag refrigerator stopped working after power surge. They needed an insurance statement and had already decided to replace the unit. We provided the assessment they needed for their insurance claim. The Problem The refrigerator stopped working after power surge. The customer needed documentation for their insurance company … Read more
A commercial laundry facility in Louisville called about multiple equipment issues across their Admiral washers and dryers. The 2 timers are in the back room on the desk ready for install, and Dexter 27 had no water on rinse. We found timer failures on units 30 and 31, plus a faulty cold water valve that … Read more
A GE dryer in Massillon, OH couldn’t run because the knob to select cycle fell off and couldn’t get back on to select what heating cycle. We found that a small piece of “knob shaft” broke off, preventing the cycle selection knob from staying in place. The Problem The customer reported that the knob to … Read more
We received a service call from Canton, OH for a Frigidaire refrigerator that wasn’t maintaining proper temperatures. The customer reported their refrigerator was only cooling to 50° and the freezer was around 20°. Our diagnosis revealed a failed cold control thermostat that needed replacement. The Problem The customer contacted us because their refrigerator was only … Read more
We completed a refrigerator repair in North Canton for a customer whose Admiral CFE28TP3MBD1 had an evaporator fan that stopped working. During our inspection, we found the fresh food evaporator was iced over, and while the fan and heater components tested good, the defrost thermister was reading incorrectly. The Problem The customer reported that their … Read more