Samuel Willhite A Salem, OH homeowner called because defrost in freezer was not working on their Frigidaire Gallery refrigerator. What looked like a defrost system failure turned out to be a simple door adjustment issue that was letting moisture into the freezer compartment. The Problem The customer reported that defrost in freezer was not working. This typically … Read more
A Kenmore refrigerator in Beloit, OH stopped cooling completely. The homeowner called when both the fridge and freezer sections quit working entirely. Our diagnosis revealed a faulty thermostat causing the intermittent operation. The Problem The customer reported the refrigerator was not cooling at all. The fridge and freezer had quit cooling for a while and … Read more
A Kenmore washer at 318 Woodland Ave in Salem, OH was stopping at the rinse cycle. The customer suspected it was probably the circuit board, but our diagnosis revealed the actual culprit was a failed shift actuator. The Problem The washer would stop at the rinse cycle and wouldn’t complete the wash program. This left … Read more
A customer in Massillon called about their Amana washer that won’t cycle. When we arrived at the Graber Road location, we found the washer appears to be cycling correctly. The Problem The customer reported their Amana washer won’t cycle. This type of issue can have various causes, from control panel problems to mechanical failures. Diagnosis … Read more
A Kenmore refrigerator on Mountz Road in Minerva was making a humming noise and then not kicking on. Our diagnostic revealed a failed compressor — unfortunately making this unit beyond economical repair. The Problem The customer reported their Kenmore refrigerator makes a humming noise and then doesn’t kick on. This classic symptom typically points to … Read more
A Samsung dryer in Canal Fulton stopped spinning, leaving clothes wet after full cycles. Our diagnosis revealed a worn idler pulley that could no longer maintain proper belt tension, plus a failed heating element. The Problem The customer reported their Samsung dryer won’t spin. The drum remained stationary when the cycle started, making it impossible … Read more
A GE washer on Klingston Street Northwest in Massillon just clicked instead of agitating or spinning. When we diagnosed the unit, we found a bad motor that made replacement the better option than repair. The Problem The customer reported their GE washer just clicks instead of agitating or spinning. The machine would start a cycle … Read more
A Frigidaire refrigerator in Canal Fulton developed a loud humming noise after the ice maker in the door stopped working. Our diagnosis revealed a failed air handler fan that required bypassing initially, then full replacement with an air handler kit. The Problem The customer reported that their ice maker in door stopped working, which they … Read more
A Maytag top-loading washer in East Canton, OH wasn’t draining properly and the motor was humming. Our diagnosis revealed a leaking water valve that was causing the machine to overflow, forcing the drain pump to work overtime until it overheated. The Problem The customer reported that the tub does not drain and the motor hums … Read more
A Whirlpool dryer in Beloit, OH quit working completely. All the lights came on and it acted like it was going to work, but when the start button was pushed, the inside barrel wouldn’t move and go around. The culprit was a broken belt that had taken out several other components. The Problem The customer … Read more