Samuel Willhite A customer in Beloit called about their Admiral refrigerator that had stopped cooling properly on the fresh food side. The return air chute had frozen and been de-iced twice before, but the problem kept coming back. Our diagnosis revealed a failed damper assembly causing the air passage to frost over repeatedly. The Problem Return air … Read more
A Heartland oven/stove in Homeworth, OH wasn’t cooking at all, and two burners had stopped working. After a power outage had caused the clock to reset, the entire oven function was disabled since Heartland stoves will not operate the oven as long as the clock time is not set. The Problem The customer reported that … Read more
We responded to a dishwasher repair call in Atwater, OH for a Maytag WU701 that runs but doesn’t drain. The customer suspected the drain pump had failed, but our diagnosis revealed the actual culprit was a broken belt. The Problem The customer reported that the dishwasher runs but doesn’t drain. They suspected that the drain … Read more
A Canton homeowner called about their Frigidaire Gallery French Door refrigerator running warm at 50-60 degrees instead of the normal 37 degrees, plus an ice maker working only sporadically. We also handled their garbage disposal that wouldn’t turn on when the button was pushed. The Problem The freezer seemed to be working fine, but the … Read more
We received a call from a customer in Bolivar, OH about their year-old Whirlpool dishwasher that makes noise but never starts the cleaning cycle. They had already replaced the inlet on the front left corner themselves, but the problem persisted. The Problem The dishwasher doesn’t work — it makes noise but then never starts the … Read more
A Magic Chef refrigerator in Salem, OH wasn’t cooling well, with some frost present on the freezer back panel even though the fan was running. Our diagnosis revealed a failed defrost thermostat that needed replacement to restore proper cooling cycles. The Problem The customer reported their Magic Chef refrigerator was not cooling well. Some frost … Read more
A Whirlpool washer in Alliance was making loud knocking noise during cycles and was extremely loud during spin and drain. Our diagnosis revealed failed bearings — a common failure point that creates unmistakable noise when the drum assembly loses proper support. The Problem The customer reported that their washer was making loud knocking noise during … Read more
A Samsung dryer in Alliance, OH stopped starting mid-cycle after working perfectly for 40 minutes. The customer found slightly damp clothes, tried to restart the unit, and saw lights come on but no drum movement. We found a failed idler pulley that prevented the drum from turning. The Problem The dryer worked perfectly, the customer … Read more
A Samsung dryer at a home on West Vine Street in Alliance, OH was running but wouldn’t spin. Our technician found the idler pulley had broken, causing the drum to stop rotating while the motor continued running. The Problem The customer reported their dryer runs but won’t spin. The motor would start and operate normally, … Read more
A customer in Carrollton, OH called about their 12-year-old Maytag dryer making a rumbling type noise when starting and when opening the door to start it. The unit was heating fine but the noise suggested a mechanical issue with the drum assembly. The Problem The customer reported a rumbling type noise when starting the dryer … Read more