Samuel Willhite A Maytag dryer in Massillon stopped tumbling when the owner tried to start a load. The drum stopped working completely. We found a failed idler pulley that needed replacement. The Problem The customer reported that the drum stopped working. The dryer would start but the clothes drum wouldn’t turn at all. Diagnosis We opened the … Read more
A KitchenAid dishwasher in Homeworth, OH wasn’t working at all. When we arrived at the Bandy Road home, we discovered the support rollers on the top rack were breaking, and the pieces had fallen into the sump and jammed the pump. The Problem The customer reported their dishwasher was not working. The unit had completely … Read more
We completed a repair on an Amana washer at a rental property on Kent Avenue Northeast in Hartville, OH. The tenant reported the washer not working properly. Our diagnosis revealed multiple issues requiring immediate attention. The Problem The tenant Katherine Velazquag contacted us about the washer not working properly. We coordinated with the property management … Read more
A Samsung dryer in North Canton wasn’t starting its cycle, with the check filter light blinking despite a clean filter. When we opened it up, we found the real culprit was a failed idler pulley that keeps the drive belt properly tensioned. The Problem The check filter light is blinking and the cycle won’t start. … Read more
A Canton homeowner called about their 13-year-old Kenmore dryer that wasn’t heating at all. The dryer was tumbling fine but wouldn’t shut off, and they’d been running items they had already line-dried just to test it. After opening up the unit, we found the heating element had failed completely. The Problem The customer reported their … Read more
We responded to a Whirlpool washer repair call in Summitville, OH where the customer reported their washer lid switch had broke and it wouldn’t spin or drain. Our diagnosis confirmed the lid switch failure was preventing normal wash cycle completion. The Problem The customer contacted us because their washer lid switch had broke, and the … Read more
We received a service call for a Whirlpool washer in Hartville showing error codes EO1 and FO3, along with drainage and spinning issues. The customer reported the door was locked and mentioned hearing a grinding sound even after attempting to reset the unit. The Problem The Whirlpool washer displayed EO1 and FO3 error codes and … Read more
A Canton homeowner called about their Kenmore dryer taking a long time to dry laundry, possibly a plugged vent or heat issue, plus something wrong with the spin cycle on their washer. Our inspection revealed failed coil packs in the dryer and multiple worn components in the washer’s drive system. The Problem The customer reported … Read more
We got a call from Canton, OH about an Admiral refrigerator that wasn’t cooling properly. The homeowner reported their fridge not cooling, but when we arrived, we discovered the problem was more complex than simple cooling failure. The Problem The customer reported their fridge not cooling. However, the symptoms were actually inconsistent — sometimes the … Read more
A homeowner in Massillon called after their basement flooded with several inches of water and their Whirlpool washer started tripping the breaker when they tried to wash laundry. We found the stator was damp, which was modifying the proper electrical current during wash and spin cycles. The Problem The customer reported that their basement flooded … Read more