A Canton homeowner called about their Frigidaire refrigerator not cooling properly. Our technician Samuel Willhite diagnosed and resolved the issue without requiring any replacement parts. The Problem The customer reported that their Frigidaire refrigerator was not maintaining proper cooling temperatures. Diagnosis Upon inspection of the FFTR2021TW5 unit, our technician identified the root cause and determined … Read more
We responded to a service call on Market Ave N in Canton, OH for a GE range that wasn’t working properly. The customer had reported issues with their RB757BH5CT model, and our diagnostic work revealed the problem could be resolved without replacing any parts. The Problem The customer contacted us about their GE range experiencing … Read more
We responded to a service call for an LG dryer on Helen Place NW in Canton, OH. The customer reported “.01” and our diagnosis confirmed “.01” The Problem The customer complaint was documented as “.01” Diagnosis Our inspection revealed the issue described as “.01” The Repair Parts replaced: No parts replaced Work performed: .01 Result: … Read more
A customer on 18th St NW in Canton called with a Whirlpool washer that wasn’t draining. We found a failed water pump that needed replacement to restore proper drainage function. The Problem The customer reported their Whirlpool washer was not draining. Water would remain in the tub at the end of wash cycles, preventing clothes … Read more
A Canton homeowner contacted us when their Whirlpool dryer stopped spinning completely. The drum wouldn’t turn at all, leaving clothes wet after a full cycle. Our diagnosis revealed a broken drive belt — a common failure point on this RED4400SQ0 model. The Problem The customer reported the dryer was not spinning. The unit would start … Read more
A customer on 7th Street Northeast in Canton called about their Whirlpool washer that won’t start. Our diagnosis revealed the control board has failed, but the customer chose not to proceed with the repair at this time. The Problem The customer reported their Whirlpool washer won’t start. The unit showed no response when attempting to … Read more
A Canton homeowner called about water leaking from the float area of their Whirlpool dishwasher. We checked the float housing components but couldn’t replicate the leak during our visit. The Problem The customer reported leaking water from float area on their Whirlpool dishwasher model WDT970SAHW0. Diagnosis Water leaking from float housing. Unable to replicate. Happened … Read more
A Canton homeowner called us when their Whirlpool dryer needed us to check connection. Our inspection revealed a faulty heater terminal that required replacement to restore proper operation. The Problem The customer reported they needed us to check connection on their Whirlpool dryer. Diagnosis During our inspection, we found the heater terminal was faulty and … Read more
We received a service call for a Kenmore microwave on Fleetwood Avenue Northwest in Canton, OH. The customer reported that the exhaust fan runs continuously when door is closed, fan stops when door is opened, turntable operates normally, fan speed/intensity controls respond, and suspected a possible door switch issue. Our diagnosis revealed the fan/light circuit … Read more
We recently completed a dryer repair on Englewood Drive Northeast in Canton, OH for a customer whose Whirlpool dryer runs and spins but wasn’t heating. After diagnosing the issue, we found the high limit thermostat had failed, preventing the heating element from operating properly. The Problem The customer reported their dryer runs/spins but not heating. … Read more