A Samsung dryer on Saint Leger Avenue Northeast in Canton, OH was running but wouldn’t heat up. Our diagnostic testing revealed the heater element had failed completely, leaving clothes tumbling but staying damp. The Problem The customer reported their Samsung dryer won’t heat up but runs well otherwise. The drum was turning, the controls responded … Read more
A Maytag washer on Haines Street Southeast in Minerva was overflowing during cycles. Our diagnosis revealed a faulty water valve that was seeping when not in use and the cold water valve wasn’t actuating properly. The Problem The customer reported their Maytag washer was overflowing during operation. Diagnosis We found the water valve was seeping … Read more
A Kenmore washer in Homeworth, OH wouldn’t run water on normal wash cycle. The customer was seeing an E11 error code for long fill, and hot water wasn’t activating in normal wash. After resetting error codes, the washer appears to be operating correctly. The Problem The customer reported that their Kenmore washer won’t run water … Read more
A JennAir double wall oven in Canal Fulton wasn’t heating properly in the top convection unit. The homeowner reported the top oven was slow to heat and wouldn’t get hotter than 300 degrees, and they also wanted the bottom oven calibrated. The Problem The top oven with convection was slow to heat and wouldn’t get … Read more
A Maytag washer in North Canton stopped spinning completely, leaving clothes soaking wet after every cycle. Our diagnosis revealed transmission failure with bearings going out and leaking out the bottom — a major mechanical breakdown requiring transmission replacement. The Problem The customer reported that their washer will not spin. The unit would fill and agitate … Read more
A Samsung dryer in Louisville was running but producing no heat. Our diagnosis revealed a burnt out heating element that needed replacement along with the associated thermostats. The Problem The customer reported their Samsung STEAM dryer runs but has no heat. The drum would tumble and the cycle would complete, but clothes came out damp … Read more
A Carrollton customer called when their Frigidaire oven stopped working completely. The oven won’t heat at all, leaving them without a working range. What we discovered during diagnosis was extensive damage that made this unit beyond economical repair. The Problem The customer reported their oven won’t heat at all. Complete loss of heating function with … Read more
A customer in Carrollton called about their Maytag washer leaking water and won’t spin, with water coming from under the tub. When we arrived at the Rockwood address, we found the unit was beyond economical repair and recommended a complete replacement with a new stacked laundry solution. The Problem The Maytag washer was leaking water … Read more
A Kenmore dryer on Opal Street in Louisville wouldn’t run on any settings. The customer reported sparks coming from under the control panel area. What we found was a half-tripped breaker and multiple failed components that needed replacement. The Problem The customer called because their dryer won’t run on any settings. They also mentioned that … Read more
We responded to a service call on Portage Glen Avenue Northwest in North Canton, OH for an Admiral oven/stove where the surface element had stopped working. While the inside oven was still working, the customer needed their cooktop back in service. Our diagnosis revealed an unexpected cause that’s more common than most homeowners realize. The … Read more