We recently serviced an LG washer in Beloit, OH that was leaking when running. The former owner had indicated the door seal needed replacement, and our inspection confirmed this diagnosis. The Problem The washer was leaking when running. The former owner had already indicated that the door seal needed to be replaced. Diagnosis Upon inspection, … Read more
A customer in Massillon called about their GE refrigerator — the freezer was working but fridge was not. They had tried defrosting the unit as advised, which temporarily restored function, but were told it would need repaired for either a defrost issue or drain issue. The Problem The refrigerator’s freezer compartment was maintaining proper temperature, … Read more
A customer in Massillon called about their LG dryer that would not start. When we arrived at the Queen Anne Drive Northwest location, we found the unit completely unresponsive despite having power. The Problem The customer reported their dryer would not start. No matter what settings they tried, the unit remained completely dead with no … Read more
We got a call from Minerva about a Whirlpool refrigerator that was cooling sporadically. The homeowner couldn’t rely on consistent temperatures, which meant food safety was becoming a real concern. Our diagnosis revealed a faulty thermostat that needed replacement. The Problem The customer reported that their refrigerator cools sporadically. This type of intermittent cooling creates … Read more
A Samsung dryer on Opal Street in Louisville wasn’t tumbling clothes despite the motor running. The customer suspected a broken drum belt, and they were right — but that wasn’t the only problem we found during this repair. The Problem The customer reported that their dryer still runs but drum does not turn. They suspected … Read more
A Kenmore dishwasher on April Drive in Uniontown wasn’t filling properly, with the customer suspecting the inlet valve. Our diagnosis revealed multiple component failures that made replacement the more practical choice. The Problem The customer reported issues with their Kenmore dishwasher and suspected the inlet valve might be the culprit. Diagnosis During our inspection, we … Read more
A Kenmore washer on Edinderry Drive Northwest in Canton, OH was stopping at the spin cycle and wouldn’t spin, rinse, or drain. What we found underneath told the whole story — this machine was beyond economical repair. The Problem The customer called because their washer stops at spin cycle. Will not spin, rinse or drain. … Read more
A Samsung refrigerator on Argyle Road Southeast in Canton, OH had an ice maker that stopped working after the customer defrosted it with a hair dryer. Our diagnostic revealed multiple components had failed, requiring a comprehensive repair approach. The Problem The customer reported the ice maker not working after defrosting it with a hair dryer. … Read more
We responded to a service call in Akron for a Maytag oven with a keypad not responding. The TouchPad on the oven had failed, requiring a replacement part that cost approximately $280. The Problem The customer reported that the keypad was not responding on their Maytag oven. This meant they couldn’t set cooking temperatures, times, … Read more
A GE washer and dryer set in North Canton showed serious safety issues during what started as routine maintenance. The dryer had developed a burning smell and sound change, while the washer needed standard upkeep. What we found was a fire hazard that required immediate attention. The Problem The customer reported a burning smell and … Read more