A customer in Canton called about their LG washer leaking after moving. The washer was damaged during transport, and we found the door had been knocked out of alignment during the move. The Problem The customer reported the washer was leaking after moving. The unit had been transported by New Roots Moving, who wrapped it … Read more
A Kenmore washer on Strausser Street Northwest in North Canton wasn’t draining and the drain pump sounded terrible. When we opened it up, we found the impeller had completely broken off the drain pump assembly. The Problem The customer called because their washer will not drain. They also reported that the drain pump sounds terrible … Read more
A Canton homeowner called about their LG dryer that just blows cold air. When we arrived at the Hollythorne Road location, we found the heat element assembly had failed and the dryer vent was quite obstructed with lint buildup. The Problem The customer reported their LG dryer just blows cold air. The unit was running … Read more
A Kenmore French door refrigerator in Carrollton wasn’t sealing properly, causing temperature concerns for the homeowner. When we arrived at the Northstar Street location, we found the issue wasn’t with the door seals themselves but with something blocking the freezer drawer from closing completely. The Problem The customer reported that the doors were not sealing … Read more
We responded to a commercial laundromat in Magnolia, OH where several machines needed repair. The owner reported multiple issues across different washers and dryers that were affecting daily operations. The Problem Several machines in the laundromat needed repaired. This included a washer that would not spin, coin mechanism problems on the right-hand triple load washer, … Read more
A Dometic refrigerator in Malvern wasn’t maintaining temperature properly. The customer reported it won’t get cold and slowly keeps warming up. Our diagnostic revealed failed ventilation fans on the rear of the unit. The Problem The customer called because their Dometic refrigerator won’t get cold and slowly keeps warming up. The unit was gradually losing … Read more
We responded to a service call in Minerva, OH for a Kenmore washer that was leaking water. Our technician found a small leak on the door boot during the inspection. The Problem The customer reported their Kenmore washer was leaking water. Water leaks can cause significant damage to flooring and surrounding areas if not addressed … Read more
A Samsung dryer in Uniontown was running but wouldn’t heat, with the customer suspecting the heating element needed replacement. Our diagnosis confirmed the heating element had failed, along with worn mechanical components that needed attention. The Problem The customer reported their Samsung dryer runs but won’t heat. They suspected the heat element needed replacement based … Read more
A Samsung dryer in Kent, OH wasn’t spinning when we arrived for service in September 2020. The drum would turn by hand but wouldn’t rotate during operation. Inspection revealed both the drive belt and idler pulley had failed. The Problem The customer reported their Samsung dryer was not spinning. The unit would start and run … Read more
A Samsung oven in Akron was starting to lose temperature during baking and not holding set temperature. We found the ignitor had failed again, but this repair was covered under warranty from our earlier work this year. The Problem The customer reported that their oven was starting to lose temperature as they baked and was … Read more