A Canton homeowner called when their Amana dishwasher’s bottom blade stopped turning. We found the wash pump had failed, which explains why the lower spray arm wasn’t rotating during the wash cycle. The Problem The customer reported that the bottom blade is not turning. This meant dishes on the lower rack weren’t getting properly cleaned … Read more
A Kenmore refrigerator at 351 52nd Street Northwest in Canton, OH wasn’t sealing properly in the freezer section. The customer reported that the freezer door won’t stay shut and the freezer door handle broke off. What we found was simpler than expected — no new rubber seals needed. The Problem The customer called because their … Read more
We received a call from Akron about a Whirlpool refrigerator with freezer seal problems and ice buildup preventing the door from closing. When we arrived at the Sherman Street location, we found the real culprit wasn’t the seal at all — it was a plugged defrost drain causing major ice accumulation in the freezer compartment. … Read more
We responded to a service call in North Canton for an LG washer that was leaking water out of the bottom with no noise. Upon inspection, we discovered the top of the washer had rusted out and the bleach dispenser would not stay on. The Problem The customer reported their LG washer was leaking water … Read more
A Maytag refrigerator in Minerva, OH had an icemaker that quit working again. When we arrived, we found the ice maker unit had failed and needed complete replacement. The Problem The customer reported their icemaker quit again. This was a repeat failure on this Maytag MFI2269VEQ5 refrigerator. Diagnosis Testing revealed the ice maker assembly had … Read more
A customer on Euclid Avenue in Minerva called about two major appliance problems: a Samsung washer throwing an “uL” unbalanced load error on every cycle, and a Samsung dishwasher that was making grinding noises, then started squealing and smelling like smoke. We found failed internal components in both units that required replacement. The Problem The … Read more
We received a call from an Akron customer whose Kenmore 70 series dryer needed a drive belt. When we arrived at the Thayer Street location, we found the belt had broken on the dryer and took the opportunity to address additional maintenance items while the unit was disassembled. The Problem The customer reported they need … Read more
We serviced an Admiral refrigerator on Wood Trail Avenue NE in Canton, OH where the ice maker was not making cubes but making large pieces of ice. Our diagnosis revealed multiple components in the ice making system needed replacement to restore proper cube formation. The Problem The customer reported their Admiral refrigerator’s ice maker was … Read more
A Samsung dryer in North Canton was making a humming noise, with the customer suspecting the blower wheel might be the culprit. Our diagnosis revealed the blower wheel was caught, but a simple fix got this dryer running quietly again. The Problem The customer reported their dryer was making a humming noise and thought it … Read more
A Samsung dryer in North Canton stopped working while drying, turning on but doing nothing when the start button was pressed. Our diagnosis revealed failed internal components that required replacement to restore proper operation. The Problem The customer reported their 4-year-old dryer stopped working while drying. The unit would turn on but did nothing when … Read more