A GE refrigerator on Fulton Road Northwest in Canton wasn’t working at all. The customer called reporting their fridge not working, and our diagnosis revealed a completely obstructed defrost drain in the freezer compartment. The Problem The customer reported their fridge not working. The refrigerator had stopped cooling entirely, affecting both the fresh food and … Read more
A Samsung dryer in Strasburg, OH recently started making squeaking sound, now more grinding sound while operating. Our technician found worn drum support components causing the noise and vibration during operation. The Problem The customer reported their dryer recently started making squeaking sound, now more grinding sound while operating. The noise was becoming progressively worse … Read more
A Frigidaire range in Hartville wasn’t working correctly — the broiler worked fine but baking did not work, and customers noticed gas smell issues during operation. Our diagnosis revealed a visibly damaged and worn out oven bake ignitor that needed immediate replacement. The Problem The customer reported that their oven wasn’t working correctly. The broiler … Read more
We returned to a home on Kenyon Ave NW in Massillon to service an LG washer that was still having spin cycle problems. The customer reported that it would not spin but sounds like it will but doesn’t. Our diagnosis revealed a faulty main control board causing the drain pump relay to stick on. The … Read more
A Speed Queen washer on Maryland Avenue SW in Canton wasn’t shutting off after a recent hose replacement. The customer reported that it just ran and ran, indicating a control issue beyond the original plumbing work. The Problem She had the washer hose replaced but it just ran and ran. The washer wouldn’t complete its … Read more
A Canton homeowner contacted us about their Merritt-O’Keefe stove setting off the oxygen detector. When we arrived, we confirmed the safety valve needed to be rebuilt to stop the unsafe gas combustion that was triggering the detector. The Problem The customer reported their stove was setting off the O2 detector and needed the safety valve … Read more
A customer in Massillon called us about their GE dishwasher that wasn’t draining. When we arrived at the home on Stahl Avenue Northwest, we found the issue was simpler than expected — a screw had fallen into the pump assembly. The Problem The dishwasher wasn’t draining properly after wash cycles. Water was remaining in the … Read more
A customer in Massillon returned from vacation to find the bottom and back of the inside of their Samsung refrigerator completely iced over with thick ice buildup. Our diagnosis revealed failed components in the defrost system that allowed ice to accumulate unchecked while they were away. The Problem The customer returned from a short vacation … Read more
A Canton homeowner called about three failing appliances: their Admiral washer wouldn’t spin, the refrigerator was cooling sporadically, and the oven broiler wouldn’t work. What looked like bad luck turned out to be a mix of repairable issues and one appliance that had reached the end of its service life. The Problem The customer reported … Read more
A KitchenAid refrigerator in North Canton, Ohio had no power despite the circuit breaker being ok. We found the main power interrupter switch had failed and replaced it to restore operation. The Problem The customer reported their refrigerator had no power. They had already checked the circuit breaker, which was ok. Diagnosis We discovered the … Read more