A Kenmore refrigerator at a Mt Eaton home stopped cooling completely. The homeowner called when they noticed food spoiling and no cold air coming from the vents. We found evaporator coils iced over with a faulty control board preventing proper defrost cycles. The Problem The customer reported their refrigerator not cooling. Food was warming up … Read more
A GE dryer in Paris, OH had its heat selection switch broke off console. Our technician found the control console needed replacement to restore proper operation. The Problem The customer reported that the heat selection switch broke off console. This left the dryer without functioning temperature controls on the front panel. Diagnosis Inspection confirmed the … Read more
A GE Profile Performance refrigerator in Canton, OH wasn’t getting cold on the food side and the ice maker stopped working. What started as a cooling issue revealed a massive ice blockage on the back wall — one of the largest our technician had encountered — requiring multiple visits to fully diagnose and repair the … Read more
We recently serviced a Tappan gas oven on Highgrove Boulevard in Akron that wouldn’t stay lit. The pilot light kept going out, and the customer had been told they needed a new thermal coupler. Our diagnosis revealed the entire pilot assembly and thermocouple required rebuilding to restore proper operation. The Problem The pilot light would … Read more
A Kenmore washer at a home in Massillon, OH filled with water but failed to agitate or empty, with no motor sound. We found the lid switch had failed, preventing the wash cycle from starting properly. The Problem The customer reported their washer filled with water but failed to agitate or empty. There was no … Read more
A Maytag dryer in Massillon, OH was having bearing issues according to the customer. When we opened it up, we found the fan was rubbing and full of lint, plus the ignition system needed attention. The Problem The customer reported bearings going out on their Maytag dryer. This typically presents as grinding or rubbing sounds … Read more
A customer in North Canton called about their LG washer that was very loud when running and spinning, with the drum wobbling significantly. After diagnosing the machine, we found broken drum support requiring major repairs that we ultimately recommended against. The Problem The washing machine was very loud when running and spinning. The customer also … Read more
A JennAir stove in Beloit, OH needed attention when the upper oven broiler element failed. The customer requested inspection of the rest of the unit, which revealed a failing bake element in the lower cavity as well. The Problem Upper oven coil for broiler needs replacement. Please inspect rest of unit. Diagnosis During our inspection, … Read more
A KitchenAid microwave on Shallow Creek in Louisville wasn’t responding properly to door commands. The customer contacted us via text about the issue. Our diagnosis revealed failed door micro switches that needed immediate replacement. The Problem The customer sent us a text message reporting issues with their KitchenAid microwave. The unit was having problems with … Read more
A Samsung dryer in Copley was making a high pitched squeaky sound that the customer helpfully recorded for our diagnosis. Our technician found two failed components that needed replacement to restore quiet operation. The Problem The customer reported a high pitched squeaky sound coming from their Samsung dryer. They even recorded the sound to help … Read more