A customer on Buffalo Ridge Street in Louisville called about their Whirlpool dryer that made a loud noise and then stopped working. The power would turn on but the dryer wouldn’t start. Our diagnosis revealed the idler pulley that tightens the belt had gotten hot and fallen off. The Problem The dryer made a loud … Read more
We responded to a service call in Canton, OH for a Samsung dishwasher that starts up then shuts down with no water entering the dishwasher and just a grinding sound. When we arrived, the problem was not presenting and the unit was operating normally. The Problem The customer reported that the dishwasher starts up then … Read more
A customer in East Canton called about their Maytag refrigerator that wouldn’t regulate temperature properly. Our diagnosis revealed a failing control board that was preventing the automatic defrost cycle from operating correctly. The Problem The customer reported that the refrigerator’s temperature won’t regulate. This is a common symptom that can indicate several different component failures … Read more
A Samsung refrigerator in Louisville was leaking water onto the floor from the defrost drain tube after the ice maker was turned back on. The customer had shut off the entire unit overnight thinking it was a frozen valve, but water kept running out even when unplugged. Our diagnosis revealed a failed water valve assembly … Read more
A Maytag Neptune washer in Atwater, OH had a door that remained locked after a light load, and when turned on made a grinding noise from the back. Our diagnosis revealed a quarter lodged in the drain pump, causing both the locking issue and the grinding sound. The Problem The customer reported that the door … Read more
A Canton homeowner called about their Admiral dishwasher running cycles that stretched to 3 hours instead of the normal time. When we opened up the control panel, we found exactly what we expected on this model — a failed solder joint that was preventing proper water heating control. The Problem The customer reported that dishwasher … Read more
A GE refrigerator on Fulton Road Northwest in Canton wasn’t working at all. The customer called reporting their fridge not working, and our diagnosis revealed a completely obstructed defrost drain in the freezer compartment. The Problem The customer reported their fridge not working. The refrigerator had stopped cooling entirely, affecting both the fresh food and … Read more
A Samsung dryer in Strasburg, OH recently started making squeaking sound, now more grinding sound while operating. Our technician found worn drum support components causing the noise and vibration during operation. The Problem The customer reported their dryer recently started making squeaking sound, now more grinding sound while operating. The noise was becoming progressively worse … Read more
A Frigidaire range in Hartville wasn’t working correctly — the broiler worked fine but baking did not work, and customers noticed gas smell issues during operation. Our diagnosis revealed a visibly damaged and worn out oven bake ignitor that needed immediate replacement. The Problem The customer reported that their oven wasn’t working correctly. The broiler … Read more
We returned to a home on Kenyon Ave NW in Massillon to service an LG washer that was still having spin cycle problems. The customer reported that it would not spin but sounds like it will but doesn’t. Our diagnosis revealed a faulty main control board causing the drain pump relay to stick on. The … Read more