A Samsung dryer in Canton, OH wasn’t heating up properly. The customer reported their clothes were staying damp after full cycles. Our diagnosis revealed a failed heating element that needed replacement. The Problem The customer called because their Samsung dryer was not heating. Clothes were tumbling but coming out damp and cold after complete dry … Read more
We responded to a safety concern on Woodland Avenue Northwest in Canton, OH for a Samsung dryer with lint buildup and a weird burning smell from the back. Upon inspection, we found the dryer had experienced a lint fire inside the unit. The Problem The customer reported lint buildup and a weird/burning smell from back … Read more
We serviced a Samsung dryer on Arnold Ave NW in Canton, OH that powered on but wouldn’t spin. The drum does not spin or rotate, which pointed to a drive belt issue that we confirmed during inspection. The Problem The customer reported that their dryer powers on but the drum does not spin or rotate. … Read more
A Canton homeowner called about her older GE top-freezer refrigerator that had stopped cooling the bottom section properly. The freezer was staying cold, but the refrigerator compartment was warm. She suspected the evaporator fan motor had failed again, having had it replaced about 1.5–2 years ago. The Problem The customer reported that her refrigerator had … Read more
We responded to a service call on Lakewood Street Northwest in Canton, OH for a GE washer making loud screeching noise. Our diagnostic testing revealed no replicable issues with this GTW385ASWWS unit. The Problem The customer reported their GE washer was making loud screeching noise during operation. Diagnosis Screeching noise on several cycles. Unable to … Read more
A Canton homeowner called about their Kenmore refrigerator not cooling enough. When we arrived at the Glenmont Road NW location, we found the bi-metal defrost thermostat had failed, causing the evaporator coils to freeze over and preventing proper cooling. The Problem The customer reported that their refrigerator was not cooling enough. This is a common … Read more
A Canton homeowner called about their Whirlpool refrigerator not cooling properly, with the top of freezer warm but bottom still cold, and ice buildup visible under the evaporator area. Our diagnosis revealed a simple but easily overlooked issue that was blocking proper airflow throughout the unit. The Problem The customer reported their refrigerator not cooling … Read more
A Canton homeowner called about their Admiral oven that wouldn’t heat despite the controls appearing to work normally. We found a failed bake element that needed replacement to restore proper heating. The Problem The customer reported that their oven controls seem to work, but the oven doesn’t heat. The unit appeared to respond to temperature … Read more
A Canton homeowner scheduled preventative maintenance on their LG washer and dryer. Our technician cleaned out the coin trap on the washer and disassembled the dryer to check its condition — finding very little lint buildup and a heat element in excellent condition. The Problem This wasn’t a breakdown call — the customer requested preventative … Read more
We received a service call in Canton for a Tappan range and dishwasher with multiple issues. The customer reported a back burner not working on the stove and a leaking hose on the dishwasher. Our diagnosis revealed different outcomes for each appliance. The Problem The customer contacted us about two separate issues: a back burner … Read more