We responded to a service call in Canton, OH for a Kenmore washer and dryer combo with multiple issues. The customer reported the dryer takes too long to dry, the washer is stuck in cycle, and the coin mechanism is jammed. What we found was simpler than expected — the washer just needed to be … Read more
We received a call from Canton about an LG washer with an agitator that broke off. When we arrived, we found the grooved/flanged bolt had failed, but the damage went deeper than expected. The Problem The customer reported that the agitator broke off during a wash cycle. The grooved/flanged bolt that secures the agitator had … Read more
A Samsung refrigerator at a home on Springlake Road in Canton, OH had ice buildup and was not cooling well in the refrigerator compartment. Our diagnosis revealed evaporator issues that would require parts replacement to fully resolve. The Problem The customer reported their Samsung refrigerator had ice buildup and was not cooling well in the … Read more
We received a call from a Canton homeowner whose Maytag Neptune washer fills with water but does not drain or spin. The customer had just received the machine from a friend and discovered it wasn’t working properly. Our diagnosis revealed a severely clogged drain system. The Problem The customer reported that their washer fills with … Read more
We responded to a service call in Canton for a Samsung refrigerator making an occasional loud fan noise that would stop when the freezer door was opened. The customer had already replaced a part in the back wall of the refrigerator section due to ice buildup and suspected a similar freezer component needed replacement. When … Read more
A Samsung dryer in Canton, OH was lighting up all setting buttons but wouldn’t start spinning when the start button was pressed. The machine felt like it tried to engage but wouldn’t complete the startup cycle. The Problem The customer reported that all the setting buttons light up and work but when you press start … Read more
A JennAir oven in Canton, OH was only showing clock and timer functions on the control panel. The customer reported that broil, bake, convect, and preheat functions weren’t working. Our diagnosis revealed a simple control board reset was all that was needed to restore full operation. The Problem The customer called because their JennAir oven … Read more
We received a call from Canton about a Samsung dryer that spins but won’t heat. When we arrived at the home on Vassar Avenue, our diagnosis confirmed the heating element assembly had failed completely. The Problem The customer reported their Samsung dryer spins but won’t heat. The unit would run through its cycle normally, but … Read more
We responded to a service call in Canton, OH for an Admiral oven that wouldn’t heat up. The customer reported the oven was completely cold even when set to bake. Our diagnosis revealed a failed bake element that needed replacement. The Problem The customer contacted us because their oven won’t heat up. When they turned … Read more
We responded to a call in Canton, OH for an LG washer that possibly had a drain pump that was clogged or bad. After diagnosing the unit, we found the drain pump was noisy and not pumping water out like it should. The Problem The customer reported that their LG washer possibly had a drain … Read more