A customer on North Marion Avenue in Louisville called about their GE range running gas constantly when the oven was on, even after reaching temperature. What we found was an igniter positioning issue from a previous DIY repair attempt. The Problem The customer reported that since a repair the day before, the gas was constantly … Read more
A Samsung refrigerator on Westmore Street in Louisville was frosting up despite a previous heat probe replacement. Our diagnosis revealed the heat element had failed — it was receiving full voltage but showed no continuity. The Problem The customer called about their Samsung refrigerator frosting up. They had already replaced the heat probe in the … Read more
A GE gas range on North Marion Avenue in Louisville, OH had stopped heating in the oven after a breaker trip. The customer replaced the oven igniter with no change, but we found the real culprit was a loose wire connection to the bake valve kit. The Problem The customer reported that during use, opening … Read more
We responded to a service call on Chester Ave in Louisville, OH for a GE washer that was intermittently not filling on certain cycles with clicking noise heard at lid area. What we discovered was an incorrect customer-installed inlet valve causing multiple system faults that had cascaded into transmission failure. The Problem The customer reported … Read more
We returned to a home on Shallow Creek Avenue in Louisville, OH for a Whirlpool refrigerator repair. The customer reported their WRF757SDHZ04 was making the noise again. We found a failed evaporator fan that needed replacement. The Problem The customer called because their Whirlpool refrigerator was making the noise again. This was a return visit, … Read more
We responded to a refrigerator service call in Louisville, OH where the customer reported an SY EF error code with evaporator fan motor failure — both the freezer and refrigerator sides were at room temperature. What we found was ice formation blocking the fan, but not from a failed motor. The Problem The customer’s Admiral … Read more
A Maytag washer on Chadsworth Avenue in Louisville went completely dead overnight during a wash cycle, leaving the customer with wet laundry and no power to the unit. Despite trying basic troubleshooting steps, the washer remained unresponsive. Our diagnosis revealed a failed control board that would require replacement along with potentially other components. The Problem … Read more
We received a call from a Louisville homeowner about two appliance issues: water running constantly in their Speed Queen washer and a squealing dryer. Both problems had straightforward causes that didn’t require any replacement parts. The Problem The customer reported that water would run constantly in their Speed Queen washer. Additionally, their Speed Queen dryer … Read more
A Louisville homeowner called about their Whirlpool refrigerator cycling on and off repeatedly with intermittent operation. When we arrived at the Shallow Creek Avenue location, we found the unit running normally and all functions testing good. The Problem The customer reported that their refrigerator was cycling on and off repeatedly, showing intermittent operation that was … Read more
A Louisville homeowner called about their Samsung dryer, believing the belt was broken. When we arrived at the Filomena Drive address, we discovered the motor had failed and was not starting — a more serious issue than the suspected belt problem. The Problem The customer reported they believed the belt was broken on their Samsung … Read more