A Louisville homeowner called when their gas dryer stopped heating completely. We found the thermal fuse had failed — a common issue that can happen from restricted venting or simple wear and tear over time. The Problem The customer reported their gas dryer was not heating. The unit would run through its cycles normally, but … Read more
A Louisville laundromat called with intermittent heating issues on three commercial Dexter dryers. The owner had identified faulty Synetek ignitors as the root cause and requested replacement with Gemline control modules. The Problem North Chapel Laundromat reported intermittent no heat on their newer Dexter dryers. The owner had already diagnosed faulty Synetek dryer ignitors as … Read more
A customer on Eastview Street NE in Louisville called about their Electrolux washer that wasn’t working properly. Our technician Samuel Willhite diagnosed and resolved the issue without needing any replacement parts. The Problem The customer reported that their Electrolux EFLS527UTT2 washer was experiencing operational issues that prevented normal use. Diagnosis Upon inspection, our technician identified … Read more
We completed a service call on Northlawn Avenue NE in Louisville, OH for a Whirlpool refrigerator that wasn’t working properly. The customer had contacted us through our online system, and our diagnostic work revealed the issue could be resolved without replacement parts. The Problem The customer reported their Whirlpool refrigerator model GI0FSAXVY01 was experiencing operational … Read more
A Samsung washer on Reno Drive in Louisville, OH needed an adjustment. Our technician Samuel Willhite performed the necessary adjustment to restore proper operation. The Problem The customer reported their Samsung washer required an adjustment. Diagnosis Upon inspection, we determined the washer needed an adjustment to function correctly. The Repair Parts replaced: None Work performed: … Read more
A Louisville homeowner contacted us about their Whirlpool dishwasher leaking water out from under the toe kick. After inspection, we found the sump assembly had failed, causing water to leak onto the kitchen floor during wash cycles. The Problem The customer reported leaking water out from under the toe kick. This type of leak typically … Read more
A customer on Gephart Avenue in Louisville called about their Whirlpool dryer with a door latch broken. Our technician found the catch had failed, preventing the door from securing properly and the dryer from starting. The Problem The customer reported the door latch broken on their Whirlpool dryer model WED4815EW1. This prevented the door from … Read more
A GE refrigerator on Pilot Knob Ave NE in Louisville was making an intermittent squealing sound. The customer was also concerned with sporadic cooling. Our diagnosis showed all temperatures looked good at this point. The Problem The customer reported a squealing sound that was intermittent. They were also concerned with sporadic cooling issues. Diagnosis We … Read more
A commercial laundromat on West Main Street in Louisville called with two dryers out of order and several washers down. We were able to get one dryer back up and running, but the Dexter washer that won’t spin required specialized commercial expertise beyond our scope. The Problem Two dryers out of order and several washers. … Read more
A commercial laundromat in Louisville called us for multiple Dexter washer and dryer issues affecting several units. We found timer motor failures, loose door magnets, and hot water supply problems across the facility. The Problem The laundromat owner reported several issues: Dryer 17 runs forever once you put a quarter in, dryer 1 magnet on … Read more