A customer in Massillon called about dripping water down inside wall of their Whirlpool refrigerator. When we arrived at the Mollane Street home, we found the defrost drain had plugged, causing water to leak from the freezer through the vent into the refrigerator. The Problem The homeowner reported dripping water down inside wall. This was … Read more
A Samsung dishwasher in Massillon was giving an over-water level error signal. After diagnosing the issue, we found that insufficient water temperature was causing buildup in the dishwasher’s internal lines and ports. The Problem The customer reported that their Samsung dishwasher was giving an over-water level error signal. This error typically indicates the dishwasher is … Read more
A customer in Massillon called about their Amana washer that won’t cycle. When we arrived at the Graber Road location, we found the washer appears to be cycling correctly. The Problem The customer reported their Amana washer won’t cycle. This type of issue can have various causes, from control panel problems to mechanical failures. Diagnosis … Read more
A GE washer on Klingston Street Northwest in Massillon just clicked instead of agitating or spinning. When we diagnosed the unit, we found a bad motor that made replacement the better option than repair. The Problem The customer reported their GE washer just clicks instead of agitating or spinning. The machine would start a cycle … Read more
We recently completed a dual appliance repair in Massillon, Ohio where an Admiral washer kept running through all cycles and wouldn’t stop, while the matching dryer was working but taking much longer than normal to dry clothes. Both units needed specific component replacements to restore proper operation. The Problem The Amana washer keeps running through … Read more
A customer in Massillon called us about their brand new GE dishwasher that just isn’t working right, wanting to make sure when they installed it they didn’t do something wrong. After arriving at 1037 10th Street Northeast, we found the dishwasher was cycling properly, but there was very little water coming out of the water … Read more
A Samsung refrigerator in Massillon was running at 59 degrees with the fan not operating. We found the same recurring issue — the fan hitting ice buildup in the cooling system. The Problem The customer reported their Samsung RF4287hars/xaa refrigerator was maintaining a temperature of 59 degrees, well above safe food storage levels. The cooling … Read more
A customer in Massillon called about their Admiral dishwasher leaking from the front of the door. When we arrived at the Heidelberg Avenue location, we found multiple door seal components had failed, allowing water to escape during wash cycles. The Problem The customer reported leaking from front of door on their Admiral dishwasher. Water was … Read more
A Massillon homeowner called about their LG washer leaking water. The drain hose was leaking from where it hooks into back of washer. Our inspection revealed the drain hose had developed a hole, caused by a sharp piece that was formed when the drum was molded. The Problem The customer reported their washer had a … Read more
A Kenmore washer in Massillon, OH wouldn’t agitate or spin clothes out. The motor coupler had broken, preventing the washer from agitating or spinning while it would still fill and drain. The Problem The customer reported their washer won’t agitate or spin clothes out. The machine would still fill with water and drain, but clothes … Read more