We responded to a service call in Massillon for a GE refrigerator where the oven doesn’t get hot when she turns dial to bake. The customer reported it only works when put on broil which doesn’t fully cook certain recipes because broil toasts the top. The Problem The customer called because the oven doesn’t get … Read more
A Canton homeowner called about their Amana refrigerator that wasn’t keeping food cold in either compartment. We found a failed start relay preventing the compressor from running properly, plus a cracked defrost drain pan leaking water underneath. The Problem The customer reported that both the fridge and freezer compartment were not getting cold. This is … Read more
A Samsung refrigerator in Massillon required a freezer door replacement after it was dented by a service company. The customer contacted us once their insurance provider approved the repair, and we scheduled the work to restore their RT21M6213SR/AA to proper condition. The Problem The freezer door was dented by a service company, creating a small … Read more
We received a service call in Canton for an Amana refrigerator that wasn’t maintaining proper temperatures. The customer reported that the motor does not turn on and off properly, causing the refrigerator to be too cold or too warm. Our diagnosis revealed multiple control system failures that required component replacement. The Problem The customer contacted … Read more
We recently diagnosed a GE refrigerator in Magnolia, OH that wouldn’t cool properly after sitting empty for a year. The homeowner bought the house at an estate auction and found the fridge just won’t get colder than 64 degrees. Our inspection revealed a sealed system failure requiring unit replacement. The Problem The customer contacted us … Read more
A Canton homeowner called about their GE refrigerator making a clanking noise as the fan ran, with the freezer temperature dropping slightly overnight. When we arrived at the Turnberry Circle location, we found heavy frost buildup on the evaporator coil that explained both symptoms. The Problem The customer reported that the freezer was making clanking … Read more
A Canton, OH homeowner called about their Frigidaire refrigerator not cooling properly. The freezer wasn’t freezing and the fridge didn’t seem cold either. We found a loose condenser fan connection that appeared to have been this way since the factory. The Problem The customer reported that the freezer isn’t freezing and the fridge doesn’t seem … Read more
A KitchenAid SUPERBA 42 refrigerator in North Canton wasn’t running at all, with no lights coming on in either compartment. Our diagnosis revealed a failed master power switch that prevented the entire machine from operating. The Problem The customer reported their refrigerator not running at all, with lights in freezer or refrigerator not coming on. … Read more
A Samsung refrigerator on Noel Street in Louisville was leaking water from the fridge compartment. Our technician found the water line needed replacement to stop the leak and restore proper operation. The Problem The customer reported leaking water from fridge. Water was present where it shouldn’t be, indicating a supply line issue within the refrigerator’s … Read more
We returned to a home on Hayne Road in Akron for a Kenmore refrigerator ice maker that quit making ice again. The customer mentioned we had fixed this same issue last year on October 10th, 2018. After checking our records and inspecting the appliance, we found the water valve had failed once more. The Problem … Read more