Samuel Willhite A Kenmore washer in North Canton wasn’t agitating during the wash cycle, leaving clothes poorly cleaned. The customer reported it does not wash well and does not seem to agitate during wash cycle. Our diagnosis revealed a failed shift actuator that controls the washer’s agitation mechanism. The Problem The customer contacted us because their washer … Read more
A Whirlpool refrigerator on Knox-School Road in Minerva wasn’t making ice. We found the ice maker had failed and needed replacement with a new W10882923 unit. The Problem The customer reported their Whirlpool refrigerator was not making ice. The ice maker had stopped producing ice completely. Diagnosis Testing revealed the ice maker assembly had failed … Read more
A KitchenAid refrigerator in Canton wasn’t cooling properly, with the inside thermometer reading 51 degrees. By the time we arrived for the scheduled service call, the homeowner had reset the fridge over the weekend and it was operating correctly. The Problem The customer reported that their fridge was not cooling down. The inside thermometer read … Read more
A Samsung dryer in Canton was making loud noises as it spins. Our diagnosis revealed a failed rear support roller that was causing the racket and needed immediate attention. The Problem The customer reported their Samsung dryer was making loud noises as it spins. This type of noise typically indicates worn drum support components that … Read more
A customer in East Canton called about their Maytag washer that wasn’t going through the cycles right and not spinning out on final, leaving clothes wet. After diagnosis, we found the transmission and bearings had failed — a major repair that led to a replacement decision. The Problem The washer was not going through the … Read more
A Maytag dryer in East Canton wasn’t heating, leaving a customer with wet clothes and no way to finish their laundry. Our diagnosis revealed a blown high limit thermostat — a safety component that shuts down the heating system when temperatures get too high. The Problem The customer reported their Maytag dryer was not heating. … Read more
A customer in Massillon called about their Maytag dryer that had a squeal when using. They were also interested in possibly fixing the ice machine in their Kenmore side-by-side refrigerator if it was worth fixing. During the repair, we discovered additional issues that needed attention. The Problem The Maytag dryer was producing a squealing sound … Read more
We received a service call in Canton for a Samsung washer where some kind of belt worked itself loose from the inside—in four pieces. The customer reported that though the washer spins, it doesn’t wring out the load like it should and it is a bit noisier. Our diagnosis revealed a more serious structural issue … Read more
We responded to a service call in Massillon, OH for an Admiral oven displaying F1 and F3 error codes. The stove was not functional, and our diagnosis revealed issues with both the control board and temperature probe. The Problem The customer reported F1 and F3 error codes appearing on their Admiral oven. The stove was … Read more
A Samsung dryer at a North Canton home stopped producing heat, leaving clothes damp after full cycles. Our diagnosis revealed a failed heating element assembly along with a worn idler pulley and significant lint buildup in the trap assembly. The Problem The customer reported that their dryer does not heat. Clothes were tumbling normally but … Read more