Samuel Willhite A Canton homeowner called about their Kenmore washer that would drain but not spin, making a squeaking noise when trying to spin. We found the motor coupler had failed, breaking the connection between the motor and transmission. The Problem The washer will drain but not spin. Makes squeaking noise when trying to spin. Diagnosis The … Read more
We got a call from a Canton homeowner about a JennAir refrigerator with water leak at the valve where the water supply connects. When we arrived at the Shelley Street Northeast location, we found the real culprit wasn’t the water supply valve at all. The Problem The customer reported water leak at the valve where … Read more
We recently completed a refrigerator repair on Laura Avenue Northwest in Massillon, OH. The customer reported that their ice cube maker was not working in the door. Our diagnosis revealed the ice maker assembly needed replacement to restore proper function. The Problem The customer contacted us because their LG refrigerator’s ice cube maker in the … Read more
A homeowner in Massillon called us about their GE dryer that was squeaking pretty badly, with the friction point appearing to be where the drum contacted the front left corner. They had temporarily stopped the noise with WD40, but it returned after 3-4 cycles, and they could see the felt gasket was out of place. … Read more
A Maytag dryer in Massillon stopped tumbling when the owner tried to start a load. The drum stopped working completely. We found a failed idler pulley that needed replacement. The Problem The customer reported that the drum stopped working. The dryer would start but the clothes drum wouldn’t turn at all. Diagnosis We opened the … Read more
A KitchenAid dishwasher in Homeworth, OH wasn’t working at all. When we arrived at the Bandy Road home, we discovered the support rollers on the top rack were breaking, and the pieces had fallen into the sump and jammed the pump. The Problem The customer reported their dishwasher was not working. The unit had completely … Read more
We completed a repair on an Amana washer at a rental property on Kent Avenue Northeast in Hartville, OH. The tenant reported the washer not working properly. Our diagnosis revealed multiple issues requiring immediate attention. The Problem The tenant Katherine Velazquag contacted us about the washer not working properly. We coordinated with the property management … Read more
A Samsung dryer in North Canton wasn’t starting its cycle, with the check filter light blinking despite a clean filter. When we opened it up, we found the real culprit was a failed idler pulley that keeps the drive belt properly tensioned. The Problem The check filter light is blinking and the cycle won’t start. … Read more
A Canton homeowner called about their 13-year-old Kenmore dryer that wasn’t heating at all. The dryer was tumbling fine but wouldn’t shut off, and they’d been running items they had already line-dried just to test it. After opening up the unit, we found the heating element had failed completely. The Problem The customer reported their … Read more
A Canton homeowner called about their Kenmore dryer taking a long time to dry laundry, possibly a plugged vent or heat issue, plus something wrong with the spin cycle on their washer. Our inspection revealed failed coil packs in the dryer and multiple worn components in the washer’s drive system. The Problem The customer reported … Read more