Samuel Willhite A Louisville homeowner called about their Maytag washer not draining water. When we arrived on Peach Street, the diagnosis was simpler than expected — the water supply had been turned off to the washer. The Problem The customer reported that their washer was not draining out the water. This appeared to be a drainage issue … Read more
A Maytag washer in Minerva wasn’t spinning out water properly during the spin cycle. The customer reported that the spin cycle doesn’t let all the water out. Our diagnosis revealed a failed hub that drives the drum. The Problem The customer contacted us because their washer’s spin cycle doesn’t let all the water out. This … Read more
A Whirlpool Duet steam washer in Canton was throwing repeated F21 errors despite the filter being cleaned, along with F25 errors and grinding sounds when the motor kicked on to drain. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The washer had repeated F21 errors despite the filter being cleaned. There … Read more
A Samsung washer in Canton, OH wouldn’t spin during the wash cycle. The customer called because their WF350ANW/XAA 02 had stopped completing cycles properly. Our diagnosis revealed a failed drain pump that needed immediate replacement. The Problem The customer reported that their Samsung washer won’t spin. The machine would fill with water and agitate but … Read more
A KitchenAid refrigerator in Canton was clicking and not freezing properly. Our diagnosis revealed a failed start relay and a deteriorated drip pan that was leaking water onto the refrigerator floor. The Problem The customer reported their KitchenAid refrigerator was clicking and not freezing. This combination of symptoms typically indicates compressor starting issues that prevent … Read more
A GE refrigerator in Akron wasn’t maintaining proper temperature despite being set correctly. The refrigerator temperature was at 50 degrees even though it was set at 35 degrees. Our diagnosis revealed a failed evaporator fan preventing proper air circulation in the fresh food compartment. The Problem The customer reported that the refrigerator temperature is at … Read more
A Canton homeowner called about their Whirlpool washer that “sounds bad.” We found a diamond ring lodged in the machine and drum bearings starting to wear — a common issue that signals this washer’s days are numbered. The Problem The customer reported their washer sounds bad during operation. Diagnosis We removed a diamond ring from … Read more
A Canton homeowner called about their stackable washer/dryer unit making a clunking noise when the dryer was turned on. Our diagnosis revealed multiple worn components that needed replacement to restore quiet operation. The Problem The customer reported that their stackable washer/dryer’s dryer was making a clunking noise when turned on. This type of noise typically … Read more
A GE Cafe refrigerator in Massillon was having water dispenser issues. Our water filter does not have pressure to push the water out, and it makes a weird noise sometimes when trying to get the water out. The hot water won’t work at all, though the ice still does. We found the water supply valve … Read more
A Samsung refrigerator in Alliance was triggering false door alarms and had a non-functioning freezer light. The magnet had been removed from the reed switch on the freezer door, causing both issues. The Problem The customer reported that the door alarm keeps going off and the freezer light won’t work. These symptoms typically occur together … Read more