A North Canton customer called after having a plumber hook up water for ice on their KitchenAid refrigerator, but water was leaking and the plumber said it was the fridge leaking. They also couldn’t power on the warmer under their oven. We found both issues needed simple part replacements. The Problem The customer had a … Read more
A customer in Akron called about their GE double oven where the bottom one wasn’t heating correctly. When we arrived at the Inverness Road location, our diagnostic testing revealed the oven temps appeared to be cycling properly when checked with a digital temp probe. The Problem The customer reported that their double oven’s bottom unit … Read more
A customer in Massillon called about their LG front-load washer after the front door seal came off during a cycle. They thought it was just a warped seal issue, but our diagnosis revealed the real culprit was a broken suspension system that caused the entire tub to drop. The Problem The customer reported that the … Read more
A GE washer in Canton, OH was leaking from somewhere underneath the unit. Our diagnosis revealed water leaking out of the bottom of the transmission — clear evidence of a transmission failure that required immediate replacement. The Problem The customer reported leaking from washer somewhere. Water was visible pooling beneath the machine, but the exact … Read more
We received a service call in Canton, Ohio for an LG dryer that would not heat. The customer reported their dryer was running but producing no heat. Upon inspection, we found the fuse in the panel had blown. The Problem The customer’s LG dryer was running through its cycles normally but failing to produce any … Read more
A Whirlpool dryer on Rue Susan Street Northeast in Louisville was making noise that sounded like a helicopter. Our diagnosis revealed a worn belt and idler pulley causing the unusual sound, plus a burnt heating element that needed replacement. The Problem The customer reported their dryer sounded like a helicopter during operation. This type of … Read more
A Frigidaire range in Uniontown was experiencing a confusing problem — the bake feature wasn’t working properly, and when turned on, it started broiling instead of baking at the entered temperature. Our diagnosis revealed a control board failure, but unfortunately parts are no longer available for this model. The Problem The customer reported that the … Read more
A Whirlpool washer in Carrollton, OH would not agitate and had no cold water. The customer suspected agitator dogs and hoses were the likely culprits, and they were right on both counts. The Problem The Whirlpool washer will not agitate. No cold water. The customer correctly anticipated needing agitator dogs and hoses likely. Diagnosis Testing … Read more
We responded to a Whirlpool front load washer service call in Carrollton, OH. The customer reported their washer had a squeaky sound and now the drum will not turn. Our diagnosis revealed loose bearings, leading the customer to decide on unit replacement. The Problem The customer contacted us about their front load washer that initially … Read more
A customer in Alliance called about their GE Nautilus dishwasher producing an electric burning smell when running, plus dishes weren’t getting clean. We found plastic material stuck to the heating element causing the odor issue. The Problem The customer reported there was an electric burning smell when running the dishwasher. The unit also was not … Read more