A Magic Chef refrigerator in Salem, OH wasn’t cooling well, with some frost present on the freezer back panel even though the fan was running. Our diagnosis revealed a failed defrost thermostat that needed replacement to restore proper cooling cycles. The Problem The customer reported their Magic Chef refrigerator was not cooling well. Some frost … Read more
A Whirlpool washer in Alliance was making loud knocking noise during cycles and was extremely loud during spin and drain. Our diagnosis revealed failed bearings — a common failure point that creates unmistakable noise when the drum assembly loses proper support. The Problem The customer reported that their washer was making loud knocking noise during … Read more
A Samsung dryer in Alliance, OH stopped starting mid-cycle after working perfectly for 40 minutes. The customer found slightly damp clothes, tried to restart the unit, and saw lights come on but no drum movement. We found a failed idler pulley that prevented the drum from turning. The Problem The dryer worked perfectly, the customer … Read more
A Samsung dryer at a home on West Vine Street in Alliance, OH was running but wouldn’t spin. Our technician found the idler pulley had broken, causing the drum to stop rotating while the motor continued running. The Problem The customer reported their dryer runs but won’t spin. The motor would start and operate normally, … Read more
A customer in Carrollton, OH called about their 12-year-old Maytag dryer making a rumbling type noise when starting and when opening the door to start it. The unit was heating fine but the noise suggested a mechanical issue with the drum assembly. The Problem The customer reported a rumbling type noise when starting the dryer … Read more
A GE refrigerator in Salineville, OH quit cooling after a power surge. When we arrived for the scheduled service call, we found the evaporator fan assembly had failed, leaving the unit unable to circulate cold air properly. The Problem The customer reported their fridge quit cooling after a power surge. The refrigerator was running but … Read more
A Maytag dishwasher on East Main Street in Louisville, OH came in with a blinking panel and had stopped working. Our diagnosis revealed the unit needed a new UI control board, but the part was not available for this model. The Problem The customer reported their dishwasher had a blinking panel and stopped working. The … Read more
A Kenmore dishwasher in Carrollton wasn’t washing well, leaving dishes dirty after full cycles. We found the basic machine functions were operating normally, but the unit may have had an error code preventing it from using the heat circuit. The Problem The customer reported their dishwasher was not washing well. Dishes were coming out dirty … Read more
A Frigidaire refrigerator in East Canton was running constantly and wouldn’t shut off despite staying cold. The cold control had failed on the refrigerator, preventing it from cycling properly through temperature regulation. The Problem The customer reported their refrigerator was running and cold won’t shut off. The unit was maintaining cold temperatures but the compressor … Read more
We got a call from Alliance, OH about an LG washer that was not draining and no longer working. When we arrived at the West State Street location, our diagnosis confirmed the drain pump had failed completely. The Problem The customer reported their washer was not draining and no longer working. The unit would run … Read more