A Samsung washer in Canton was showing a 5C code even after the customer cleaned the pump filter. We found a wad of hair wrapped around the drain pump that was preventing it from spinning and pumping water out. The Problem The customer reported a 5C code appearing even after cleaning pump filter. This error … Read more
We responded to a service call in Akron for an old Sun ray gas oven that won’t heat. Upon inspection, we found a bad thermostat, but the age of this unit presents some challenging realities for repair versus replacement. The Problem The customer reported their Sun ray gas oven won’t heat. This is a common … Read more
A Maytag washer at a home on East Reno Drive in Louisville was becoming unbalanced too easily and making noise during spin cycle. Our inspection revealed the wash tub had come loose on its shaft, requiring extensive repairs that made replacement the better option. The Problem The customer reported their Maytag washer was becoming unbalanced … Read more
A customer in Uniontown called us back about their Whirlpool washer and dryer set, reporting continued knocking from the dryer and now water leaking from the washer. After a thorough inspection, we discovered the water issue had a simple explanation and the dryer noise was caused by a twisted belt. The Problem The customer reported … Read more
A Maytag washer in North Benton, OH was stuck in a sensing fill loop, only partially filling before draining and switching to a wash cycle that wouldn’t operate. Our diagnosis revealed failed transmission bearings — a major internal failure that made replacement the more practical choice. The Problem The customer reported that the sensing fill … Read more
We recently completed a washer repair in Lisbon, OH for a Midea front-loader that wouldn’t operate and was displaying an E64 error code. Our diagnosis revealed a visibly damaged motor control board that required replacement to restore normal operation. The Problem The customer reported that their Midea washer won’t operate and displaying e64 error code. … Read more
A Kenmore washer in North Canton wasn’t agitating during the wash cycle, leaving clothes poorly cleaned. The customer reported it does not wash well and does not seem to agitate during wash cycle. Our diagnosis revealed a failed shift actuator that controls the washer’s agitation mechanism. The Problem The customer contacted us because their washer … Read more
A Whirlpool refrigerator on Knox-School Road in Minerva wasn’t making ice. We found the ice maker had failed and needed replacement with a new W10882923 unit. The Problem The customer reported their Whirlpool refrigerator was not making ice. The ice maker had stopped producing ice completely. Diagnosis Testing revealed the ice maker assembly had failed … Read more
A KitchenAid refrigerator in Canton wasn’t cooling properly, with the inside thermometer reading 51 degrees. By the time we arrived for the scheduled service call, the homeowner had reset the fridge over the weekend and it was operating correctly. The Problem The customer reported that their fridge was not cooling down. The inside thermometer read … Read more
A Samsung dryer in Canton was making loud noises as it spins. Our diagnosis revealed a failed rear support roller that was causing the racket and needed immediate attention. The Problem The customer reported their Samsung dryer was making loud noises as it spins. This type of noise typically indicates worn drum support components that … Read more