A GE washer on Ethel Street in Canton, OH wasn’t draining water from the tub. The customer suspected the drain pump had failed, and our diagnosis confirmed exactly that — the drain pump motor was locked up solid. The Problem The washing machine does not drain. Water remained in the tub after wash cycles completed, … Read more
A Kenmore oven in Canton was giving its owner double trouble — the grill wouldn’t light and the oven stuck on even when shut off. Our diagnosis revealed a failed control board that needed replacement, plus burner cleaning to restore proper ignition. The Problem The customer reported that their grill won’t light and the oven … Read more
A Maytag washer in Louisville was leaking from the front when running. Our diagnosis revealed the drain pump had failed and needed replacement to stop the leak. The Problem The customer reported their Maytag washer was leaking from the front when running. Water was pooling on the floor during wash cycles, creating a mess and … Read more
A Frigidaire refrigerator in Waynesburg, OH wasn’t keeping food at proper temperature and was making unusual noises. Our diagnosis revealed a failed evaporator fan system that needed immediate replacement to restore proper cooling. The Problem The customer reported that their fridge food won’t keep temp and makes noises. These symptoms typically indicate airflow issues within … Read more
A customer in Paris, Ohio called us after flooding on their main floor affected their Whirlpool Cabrio washer. They reported the unit wouldn’t power up and was going haywire after water exposure. When we arrived and hooked up the washer, we found everything was actually operating correctly. The Problem The customer’s sink flooded on the … Read more
A customer in Minerva, OH needed to change from natural gas to LP gas and then install their new Admiral stove. We converted the new oven to propane and completed the installation. The Problem The customer needed to change from natural gas to LP gas and then install their new Admiral stove. Diagnosis This was … Read more
A Samsung washer in Canton, OH was not washing. We found an NF error code and discovered the hot water line was kinked and preventing water from flowing into the washer. The Problem The customer reported their Samsung washer was not washing. The unit displayed an NF error code, indicating a water fill issue. Diagnosis … Read more
A Kenmore dryer in Malvern, OH wasn’t responding when the customer pushed the start button. The unit appeared completely dead with no response to any controls. After inspection, we found the door switch had failed, preventing the dryer from receiving the signal that the door was properly closed. The Problem The customer reported that their … Read more
A customer in Navarre called about their Admiral washer having issues. When we arrived, we found the cold water was off and the display showed this was from a water supply issue, plus someone had likely taken their clothes out before the cycle finished. The Problem The Admiral top load washing machine wasn’t completing its … Read more
We received a service call in New Philadelphia for an Admiral oven that the customer said needed a bake element. When we arrived at the Marsh Road Southwest location, we found the unit was operating correctly at time of appointment. The Problem The customer reported that it needs a bake element, suggesting the oven wasn’t … Read more