We responded to a service call in Salem, OH for a Whirlpool refrigerator with a freezer not working. Our diagnosis revealed failed start and high limit relays that were preventing proper compressor operation. The Problem The customer reported their Whirlpool refrigerator’s freezer not working. The unit wasn’t maintaining proper freezing temperatures in the freezer compartment. … Read more
A Whirlpool washer in North Benton wasn’t starting because the lid wouldn’t lock. When we diagnosed this WTW5600XW0, we discovered multiple major component failures that made repair impractical. The Problem The customer reported that the lid does not lock. The lid needs to lock for the washer to operate, so the machine wouldn’t start any … Read more
A Frigidaire refrigerator on Autumn Road Southwest in Bowerston was experiencing the same cooling problem that had been repaired just weeks earlier. The freezer was working fine, but the refrigerator compartment wasn’t getting cold, with ice buildup forming at the front of the freezer section. The Problem The customer called because their Frigidaire refrigerator was … Read more
A Kenmore washer at 8371 Walnut Street Southwest in Sherrodsville was leaking water underneath. The homeowner reported the water leaks underneath, and our diagnosis revealed an intermittent leak that appeared in two spots under the washer after it had been spinning for a while. The Problem The customer called because the water leaks underneath their … Read more
A GE refrigerator in Hartville wasn’t cooling in the fresh food compartment, though the freezer was working fine. We found the evaporator fan in the refrigerator section had failed completely. The Problem The customer reported their refrigerator not cooling but freezer working. The fresh food compartment had lost its cooling ability while the freezer continued … Read more
A Maytag dryer at a home on Noble Street in Alliance wouldn’t start when the customer tried to use it. Our inspection revealed the lint filter was broken and had sucked up a sock, jamming the blower completely. The Problem The customer reported their Maytag dryer won’t start. The unit showed no response when they … Read more
A customer in New Philadelphia called about their KitchenAid dryer that wouldn’t start. Our diagnostic revealed failed safety components that needed immediate replacement to restore operation. The Problem The dryer wouldn’t start at all. No response when the customer pressed the start button, leaving them unable to dry any clothes. Diagnosis Testing revealed failures in … Read more
A Canton homeowner called with a GE refrigerator that wasn’t cooling or freezing at all, with temps just keep going up. When we arrived at the 18th Street NW location, we found the freezer compartment was frosted up — a clear sign of a failed defrost system. The Problem The customer reported that both the … Read more
A Samsung dishwasher in Canal Fulton was showing an OE fault code, which the manual indicated was related to the over water sensor. However, no standing water was visible in the dishwasher, suggesting either a small plug or sensor failure was causing the false reading. The Problem The customer reported their Samsung dishwasher was showing … Read more
We returned to a Canton home where we had recently replaced a panel board on a Kenmore dryer. The customer called because the dryer works but it’s not drying clothes properly — they never get completely dry. What we found was a simple but critical oversight from the initial installation. The Problem The customer reported … Read more