We responded to a washer repair call in Uhrichsville, OH where the customer reported the lid wasn’t closing all the way, then it just dropped with a snapping sound and everything stopped with the washer full of water. Our diagnosis revealed a failed lid switch that needed immediate replacement. The Problem The lid wasn’t closing … Read more
A Samsung washer on Maxine Avenue NE in Canton, OH stopped rinsing and spinning when the lid was opened, and the customer noticed a burnt wire smell. Our diagnosis revealed a failed drain pump that needed replacement to restore proper operation. The Problem The customer reported that their washer was not rinsing or spinning when … Read more
We received a service call for an LG washer in Canton displaying a “TE” code. The customer was seeing this error message and needed a diagnosis to determine what was causing the problem. The Problem The customer reported that their LG washer was showing a “TE” code on the display. This error code typically indicates … Read more
A customer in Massillon called about their LG washer with a rubber burning smell in engine motor that stopped running and does not even light up when you hit the button. When we arrived at the Beatty Street location, we found the control board burnt and not available for replacement. The Problem The LG washer … Read more
A customer in Alliance called about their GE washer making a crazy sound and bouncing at the bottom. When we arrived at the West Columbia Street location, we found the transmission mode shifter had completely failed — a major internal failure that explained both the noise and violent movement during the wash cycle. The Problem … Read more
A GE washer on Lambert Street in Alliance, OH was throwing an F9 error code and wouldn’t start new loads because the lid latch wouldn’t reset after washing. The customer had already replaced the lid latch and electronic control board with no success, but we found the real culprit was a shorted reed switch in … Read more
A Samsung washer in Canton, OH was making a rattling sound when the drum rotated and leaking water from the door area. After diagnosing the machine, we found the noise was coming from the balance ring — a repair that’s not economically feasible on this model. The Problem The customer reported two issues: a rattling … Read more
A Samsung washer in East Canton wouldn’t lock, leaving the owner unable to run wash cycles. We found the door latch assembly had failed completely and replaced it to restore normal operation. The Problem The customer reported that their Samsung washer won’t lock. Without a functioning door lock, the washer safety system prevents the unit … Read more
A commercial Dexter washer at a laundromat in Navarre, OH had stopped working entirely — the coin light was out and the machine wouldn’t operate. Our diagnosis revealed a failed wax motor actuator in the door lock assembly that needed replacement. The Problem The customer reported that their #21 triple load washer coin light was … Read more
We received a call from a customer in Massillon whose Admiral washer wasn’t spinning out all the water and suds, especially with heavier loads like towels. What started as a spin issue turned into a more serious problem when we arrived for the repair. The Problem The customer reported that their washer doesn’t spin out … Read more