A Samsung refrigerator on Parkway Blvd in Alliance, OH was back to being warm after the customer heard a pop sound. Our diagnosis revealed the unit needed both a FR fan assembly and main board replacement, but the customer decided to replace the refrigerator instead. The Problem The customer reported: “I was hoping you wouldn’t … Read more
We responded to a service call in Alliance, OH for a Whirlpool washer that wouldn’t start. When we arrived and tested the unit, we could not duplicate the problem the customer reported. The Problem The customer contacted us because their Whirlpool washer wouldn’t start. This is a common complaint that can have several causes ranging … Read more
A Whirlpool refrigerator in Alliance, OH was running lights and display but providing no cooling or motor operation. The interior light worked and all lights on display lit up when pressing any button, but the compressor wasn’t running. Our diagnosis revealed a failed high voltage board on the back of the unit. The Problem The … Read more
A customer in Alliance called about their Maytag washer that had been stored on a back porch and froze. Even after moving it to a warmer basement, the washer was stored on back porch and froze moved to warmer basement but still not working. Unit will start/sounds like motor runs but water will not go … Read more
A Samsung refrigerator on Parkway Blvd in Alliance wasn’t cooling properly, though the freezer was still working. Our diagnostic found all major components functioning normally, with no immediate repair needed. The Problem The customer reported a Samsung refrigerator that doesn’t seem to be cooling. The freezer seems to be working. Diagnosis We performed a comprehensive … Read more
We responded to a call on Cindy Street Northeast in Alliance, OH for an LG washer that would not drain. The homeowner reported that a previous repair technician had replaced the pump but left water pouring out the door, apparently rushing through the job without properly reinstalling the door gasket components. The Problem The customer … Read more
The refrigerator was not cooling due to a faulty defrost thermostat, which was replaced to restore functionality.
A customer on 11th Street in Alliance called about their Electrolux dryer that still heats up but only runs for about 5 minutes then shuts off and throws E64. When we opened it up, we found a failed heating element that was causing the thermal cutoff to trip. The Problem The dryer still heats up … Read more
The dryer wouldn’t start due to a failed thermal fuse. Replacing the fuse resolved the issue.
A customer on Lakeview Avenue in Alliance called about their Frigidaire refrigerator not cooling at all. When we arrived, we found the defrost timer had failed completely, preventing the cooling cycle from operating properly. The Problem The customer reported their refrigerator was not cooling at all. The unit had stopped maintaining temperature entirely, putting all … Read more