We recently completed a service call on Delhi Road in Cincinnati, OH for a GE refrigerator. The customer reported a test payment link issue, and our diagnosis confirmed this was related to our payment processing system rather than the appliance itself. The Problem The customer contacted us regarding a test payment link that needed verification. … Read more
We completed an LG refrigerator repair on Brookside Street Northeast in Louisville, OH. The customer reported their ice maker was leaking and couldn’t stop dumping ice and water. Our diagnosis revealed a failed micro-switch in the ice maker assembly. The Problem The customer complained of leaking that couldn’t be stopped on their LG refrigerator. The … Read more
We got a call from Linda Beadnell in Malvern about her GE refrigerator leaking. When we arrived at her East Mohawk Drive home, we found the defrost drain was completely plugged with ice buildup. The Problem Linda’s GE refrigerator was leaking water. The leak was coming from inside the unit, creating puddles that needed constant … Read more
A Whirlpool refrigerator on Northlawn Avenue NE in Louisville had a display that wouldn’t light up unless pushing buttons. We diagnosed the issue and replaced the main control board to restore normal operation. The Problem The customer reported that the display won’t light up unless pushing buttons. The refrigerator’s control panel remained dark during normal … Read more
We recently diagnosed a GE refrigerator in Magnolia, OH that wouldn’t cool properly after sitting empty for a year. The homeowner bought the house at an estate auction and found the fridge just won’t get colder than 64 degrees. Our inspection revealed a sealed system failure requiring unit replacement. The Problem The customer contacted us … Read more
A Canton homeowner called about their GE refrigerator making a clanking noise as the fan ran, with the freezer temperature dropping slightly overnight. When we arrived at the Turnberry Circle location, we found heavy frost buildup on the evaporator coil that explained both symptoms. The Problem The customer reported that the freezer was making clanking … Read more
A Samsung refrigerator on Noel Street in Louisville was leaking water from the fridge compartment. Our technician found the water line needed replacement to stop the leak and restore proper operation. The Problem The customer reported leaking water from fridge. Water was present where it shouldn’t be, indicating a supply line issue within the refrigerator’s … Read more
We responded to a service call on William Street NE in Canton for a GE refrigerator with icing up in freezer and a warm fresh food section. The culprit was a failed defrost heater that wasn’t melting accumulated frost during defrost cycles. The Problem The customer reported icing up in freezer with the fresh food … Read more