We received a call from a customer in Steubenville whose Samsung refrigerator had stopped cooling the refrigerator and freezer. When we arrived on Lexington Drive, we found a Samsung RF28HFEDTWW/AA displaying an 81C error code with clear evidence of a high-side refrigerant leak. The Problem The customer reported that their refrigerator had stopped cooling the … Read more
A Samsung front load washer in Minerva, OH wasn’t spinning properly according to the customer complaint. When we arrived for the scheduled service call, we ran the washer through its cycles but were unable to replicate the problem the customer described. The Problem The customer reported that the tub would not spin during wash cycles. … Read more
A Samsung oven in Massillon wouldn’t ignite, leaving the homeowner without a working cooking appliance. Our diagnosis revealed a failed hot surface ignitor — a common failure point on gas ovens that prevents the safety valve from opening to release gas for combustion. The Problem The customer reported that their oven will not ignite. This … Read more
A Samsung washer in Canton, OH wouldn’t drain, leaving clothes sitting in standing water. After replacing the pump, the drainage issue persisted, pointing to a deeper electrical problem with the control board. The Problem The customer reported their Samsung washer won’t drain. Water remained in the tub after wash cycles, preventing the spin cycle from … Read more
The washer displayed a Se error message and was not draining properly. Cleaning the drain filter resolved the issue.
The ice maker in the refrigerator failed to produce ice, while the dishwasher wouldn’t drain properly. Both were fixed with component replacements.
The dryer failed to heat after a vent check. A new heating element assembly was installed to restore functionality.
The washer’s spin cycle was malfunctioning, leaving clothes heavy with water. A loose drive belt was replaced to resolve the issue.
A homeowner needed a new microwave installed and requested the old one be removed. The replacement was successfully completed.
The Samsung dishwasher failed to run, displaying error codes. A new case break was installed to restore functionality.