Samuel Willhite A Frigidaire range in Uniontown was experiencing a confusing problem — the bake feature wasn’t working properly, and when turned on, it started broiling instead of baking at the entered temperature. Our diagnosis revealed a control board failure, but unfortunately parts are no longer available for this model. The Problem The customer reported that the … Read more
A Whirlpool washer in Carrollton, OH would not agitate and had no cold water. The customer suspected agitator dogs and hoses were the likely culprits, and they were right on both counts. The Problem The Whirlpool washer will not agitate. No cold water. The customer correctly anticipated needing agitator dogs and hoses likely. Diagnosis Testing … Read more
We responded to a Whirlpool front load washer service call in Carrollton, OH. The customer reported their washer had a squeaky sound and now the drum will not turn. Our diagnosis revealed loose bearings, leading the customer to decide on unit replacement. The Problem The customer contacted us about their front load washer that initially … Read more
A customer in Alliance called about their GE Nautilus dishwasher producing an electric burning smell when running, plus dishes weren’t getting clean. We found plastic material stuck to the heating element causing the odor issue. The Problem The customer reported there was an electric burning smell when running the dishwasher. The unit also was not … Read more
We returned to a Canton home where we’d previously serviced a dryer to address a new issue with their Whirlpool refrigerator. The icemaker wasn’t producing ice despite having ice already in it, indicating a cycling problem rather than a complete failure. The Problem The customer reported that their refrigerator’s icemaker was not producing ice. They … Read more
A Canton, OH customer contacted us about two Maytag dryers that were not heating, plus a refrigerator leaking water. Our diagnostic revealed different issues with each appliance that required specific parts replacement. The Problem The customer reported that 2 dryers, same model are not heating. Fridge is leaking water. Both Maytag dryers were running but … Read more
A Louisville homeowner called about their Admiral refrigerator’s ice maker water that would not shut off in their vacant duplex. When we arrived, we found the water valve had failed and was stuck open on the icemaker system. The Problem The customer reported that the indoor ice maker water will not shut off. This was … Read more
We were called to a home in Magnolia, OH for a Kenmore washer where water won’t drain. Our diagnosis revealed a failed drain pump that needed replacement to restore normal operation. The Problem The customer reported that water won’t drain from their Kenmore washer. This left standing water in the tub after wash cycles, preventing … Read more
A Whirlpool washer in Louisville was leaking oil from underneath. When we inspected the machine, we found the transmission input shaft seal had failed, allowing gear oil to escape onto the floor. The Problem The customer called about oil leaking from underneath their washer. This type of leak typically points to transmission seal failure, which … Read more
A Canton homeowner called about their LG dryer running hot and shutting off with an error to check the filter. The unit had never been cleaned internally or had maintenance, but when we arrived, we discovered the real problem wasn’t what it seemed. The Problem The dryer was running hot and shutting off. It gave … Read more