Samuel Willhite A dead GE dishwasher in Louisville brought our team out to diagnose a complete power failure. The GDT625PSJ6SS had wall power but wouldn’t respond to any controls. We found failed electronic boards — both the user interface and main control board had quit working. The Problem The dishwasher wouldn’t power on at all. No lights, … Read more
A renter at 899 Roseland Road in Alliance called about their Maytag oven showing a small flame in the back when turned on. When we investigated, we found the terminal block had overheated from a loose connection, creating a dangerous situation that needed immediate repair. The Problem When the oven was turned on, the renter … Read more
A Frigidaire refrigerator at 508 Hinderer Avenue Southwest in Massillon wasn’t cooling properly while the freezer remained cool. Our diagnosis revealed a failed freezer evaporator fan motor that was preventing proper air circulation throughout the unit. The Problem The customer reported that their fridge was not cooling while the freezer was cool. This combination of … Read more
We recently completed a washer repair in Fowler, OH for an LG front-load unit that needed a drain pump replacement. The customer contacted us specifically requesting a new drain pump for their WM3360HVCA model. The Problem The customer reported they need drain pump for their LG washer. This is typically indicated by water not draining … Read more
A North Canton customer called after having a plumber hook up water for ice on their KitchenAid refrigerator, but water was leaking and the plumber said it was the fridge leaking. They also couldn’t power on the warmer under their oven. We found both issues needed simple part replacements. The Problem The customer had a … Read more
A customer in Akron called about their GE double oven where the bottom one wasn’t heating correctly. When we arrived at the Inverness Road location, our diagnostic testing revealed the oven temps appeared to be cycling properly when checked with a digital temp probe. The Problem The customer reported that their double oven’s bottom unit … Read more
A customer in Massillon called about their LG front-load washer after the front door seal came off during a cycle. They thought it was just a warped seal issue, but our diagnosis revealed the real culprit was a broken suspension system that caused the entire tub to drop. The Problem The customer reported that the … Read more
A GE washer in Canton, OH was leaking from somewhere underneath the unit. Our diagnosis revealed water leaking out of the bottom of the transmission — clear evidence of a transmission failure that required immediate replacement. The Problem The customer reported leaking from washer somewhere. Water was visible pooling beneath the machine, but the exact … Read more
We received a service call in Canton, Ohio for an LG dryer that would not heat. The customer reported their dryer was running but producing no heat. Upon inspection, we found the fuse in the panel had blown. The Problem The customer’s LG dryer was running through its cycles normally but failing to produce any … Read more
A Whirlpool dryer on Rue Susan Street Northeast in Louisville was making noise that sounded like a helicopter. Our diagnosis revealed a worn belt and idler pulley causing the unusual sound, plus a burnt heating element that needed replacement. The Problem The customer reported their dryer sounded like a helicopter during operation. This type of … Read more