Samuel Willhite A Salem homeowner called about their Whirlpool dryer that wasn’t working properly after running for over an hour without drying clothes. Our diagnosis revealed this was actually normal operation for a heat pump dryer model. The Problem The customer reported their dryer in Salem was still not working properly after running it for over an … Read more
A JennAir refrigerator on Filomena Drive in Louisville, OH had a freezer that wasn’t staying cold while the refrigerator compartment maintained proper temperature. Our diagnosis revealed a failed start relay preventing the compressor from cycling properly. The Problem The customer reported that the freezer was not working and not staying cold. The refrigerator section seemed … Read more
We responded to a service call in Uniontown, OH for a Frigidaire refrigerator and dishwasher experiencing multiple issues. The customer reported that the temperature of refrigerator will not go down, and water will not go down in dishwasher. Our diagnosis revealed a failed defrost thermostat on the refrigerator and a potential turbidity sensor issue with … Read more
A Canton homeowner contacted us when their Whirlpool washer wouldn’t complete a wash cycle, no matter what setting they used. The RTW4516FW1 was displaying error code F8E1 – NO FILL, LONG FILL, which led us to discover a simple but critical installation issue. The Problem The customer had just moved into the home and found … Read more
A Whirlpool dishwasher in North Canton was leaking out the bottom front. Our diagnosis revealed the lower spray arm was split and spraying water directly at the door, causing the leak. The Problem The customer reported their dishwasher was leaking out the bottom front. Water was pooling on the kitchen floor after each wash cycle. … Read more
A Samsung washer in Canton wasn’t unlocking at the end of its wash cycles, leaving clothes trapped inside. Our diagnosis revealed a main control board failure — a critical component that manages the washer’s lock and unlock sequences. The Problem The washer doesn’t unlock at the end of the cycle. This left the homeowner unable … Read more
We responded to a Samsung washer repair call in North Canton, OH, where the homeowner was getting a 5E error code and the washer wasn’t draining. After troubleshooting from the manual with no luck, they called us for professional diagnosis. The Problem The customer reported a code 5E with the washer not draining. They had … Read more
We received a service call in North Canton for a Samsung refrigerator with an ice maker that quit working. The customer had attempted to fix the problem by melting ice with a hair dryer, which unfortunately caused additional damage to the ice maker components. The Problem The customer reported that their ice maker quit working. … Read more
We responded to a service call in Minerva, OH for an Admiral refrigerator with temperature control issues. The bottom drawer was freezing food while the top shelf was only reaching 52°. Our diagnosis revealed a failed fresh food evaporator fan, which is a common issue with these models. The Problem The customer reported that the … Read more
A Uline under counter refrigerator in Canton, OH stopped working completely. The homeowner reported nothing was functioning on the unit. Our diagnosis revealed a failed cold control that needed replacement. The Problem The customer called because nothing was working on their Uline model 29f under counter refrigerator. The unit had no cooling, no compressor operation, … Read more