Samuel Willhite A Canton homeowner called us when their Whirlpool refrigerator stopped cooling entirely — both the fridge and freezer sections were warm. They mentioned that lines were restricted and they’d already had another service company out who couldn’t complete the repair. Our diagnosis revealed a refrigerant leak that would require specialized equipment to fix. The Problem … Read more
A Kenmore washer at a home on Lilly Road in Minerva wasn’t getting cold water during wash cycles. Our technician found the cold water valve had failed and replaced it to restore proper operation. The Problem The customer reported no cold water coming into their Kenmore washer. The machine would run through its cycles, but … Read more
A Kenmore refrigerator in Paris, OH wasn’t making ice, leaving the homeowner without this essential kitchen convenience. When we arrived for the scheduled September service call, we found ice frozen solid inside the ice maker assembly and a closed thermostat that should have been cycling — clear signs the motor had failed. The Problem The … Read more
A Kenmore Elite Oasis washer in East Canton was showing load unbalanced errors even when the loads were properly balanced. The customer suspected the suspension rods, but our diagnosis revealed the real problem was deeper in the machine’s mechanics. The Problem The customer reported that their washing machine keeps showing load unbalanced which it is … Read more
A Samsung dryer in Carrollton, OH wasn’t drying clothes properly. Our diagnostic revealed multiple worn components in the heating system and drive assembly that needed replacement. The Problem The customer reported their Samsung dryer was not drying clothes. This is a common complaint that can stem from several different failed components in the heating or … Read more
A Samsung washer on Steelwood Circle in Akron started banging very loudly during high spin mode with the smell of burning rubber, followed by smoke when the door was opened. Our diagnosis revealed the spider and spin basket had failed catastrophically, requiring parts that weren’t readily available. The Problem During high spin mode, washer started … Read more
A Samsung dryer in Akron was only delivering proper heat on Heavy Duty or Towels settings, with the automatic sensor failing to regulate heat level or heating time. Our diagnosis revealed the dryer needed coil packs, but the customer ultimately decided to replace the unit. The Problem The customer reported that only the Heavy Duty … Read more
A Frigidaire upright freezer in Minerva wasn’t freezing the food. We diagnosed a failed cold control thermostat assembly and replaced it, restoring proper freezing temperatures. The Problem The customer reported their Frigidaire upright freezer was not freezing the food. Food items were staying at unsafe temperatures, creating a food safety concern. Diagnosis We tested the … Read more
We responded to a Samsung dryer service call in Dellroy, OH where the customer reported their dryer won’t heat up. Our diagnosis revealed a failed heating element that needed replacement. The Problem The customer contacted us because their dryer won’t heat up. The unit was running through cycles but producing no heat, leaving clothes damp … Read more
A Minerva homeowner called us after discovering their gas stove was leaking and shutting off the gas supply as a safety precaution. We found the gas line connection to the oven had loosened, creating a potentially dangerous leak that required immediate attention. The Problem The customer reported that their gas stove was leaking and had … Read more