Samuel Willhite We responded to a washer repair call in Uhrichsville, OH where the customer reported the lid wasn’t closing all the way, then it just dropped with a snapping sound and everything stopped with the washer full of water. Our diagnosis revealed a failed lid switch that needed immediate replacement. The Problem The lid wasn’t closing … Read more
A Kenmore refrigerator in Canton, OH had an ice maker motor not spinning hard enough to move the ice. Our diagnosis revealed the ice dispenser bin had broken, preventing proper ice dispensing operation. The Problem The customer reported that the ice maker motor was not spinning hard enough to move the ice. This affected the … Read more
A Samsung washer on Maxine Avenue NE in Canton, OH stopped rinsing and spinning when the lid was opened, and the customer noticed a burnt wire smell. Our diagnosis revealed a failed drain pump that needed replacement to restore proper operation. The Problem The customer reported that their washer was not rinsing or spinning when … Read more
A Samsung refrigerator in Alliance, OH needed replacement drawers and door components after sustaining damage during a move. The customer contacted us through Stark Moving and Logistics to address the damaged refrigerator doors that had been discussed previously. The Problem The customer contacted us about damages to his refrigerator doors. This was a follow-up to … Read more
A customer in Alliance called about their GE washer making a crazy sound and bouncing at the bottom. When we arrived at the West Columbia Street location, we found the transmission mode shifter had completely failed — a major internal failure that explained both the noise and violent movement during the wash cycle. The Problem … Read more
A GE washer on Lambert Street in Alliance, OH was throwing an F9 error code and wouldn’t start new loads because the lid latch wouldn’t reset after washing. The customer had already replaced the lid latch and electronic control board with no success, but we found the real culprit was a shorted reed switch in … Read more
A Bosch dishwasher on Lake Cable Ave NW in Canton, OH was throwing an E15 error code — typically pointing to a water leak or drain problem. When we opened it up, we found the diverter had developed a leak, triggering the error system that protects the unit from water damage. The Problem The customer … Read more
A Frigidaire dryer in Salem, OH was giving its owners intermittent starting issues — sometimes the push button wouldn’t respond, though it always made sounds like it was trying to start. When we arrived, we found a failing drive motor that was also causing bearing problems and a rattling sound with a slight burning smell. … Read more
A Frigidaire refrigerator in North Canton wasn’t keeping its fresh food side cool, with very little cold air moving into that compartment regardless of the temperature setting. We found the fresh food damper wasn’t closing properly, preventing proper air circulation between compartments. The Problem The refrigerator side is having trouble staying cool, there is very … Read more
A GE dryer in North Canton wasn’t starting because it didn’t recognize the door was closed. We found the door switch had failed and wasn’t switching between its normally open and normally closed positions. The Problem The customer reported their dryer won’t start and doesn’t recognize the door is closed. Even with the door securely … Read more