A Whirlpool dishwasher in Alliance wasn’t draining, and the homeowner had already tried shutting off the electric for 15-20 minutes without success. Our diagnosis revealed a failed drain pump that needed replacement along with cleaning out the drain line. The Problem The customer reported their Whirlpool dishwasher won’t drain. They had already tried shutting off … Read more
We responded to a service call on Thompson Street NW in Carrollton, OH for an Amana refrigerator with the fresh food section running warm while the freezer worked fine. Our diagnosis revealed a failed jazz control board preventing the unit from defrosting properly. The Problem The customer reported their refrigerator’s fresh food section was warm … Read more
A Samsung dryer on E 12th Street in Alliance started making a loud screeching sound when turning it on. We found a worn idler pulley that needed replacement, along with support rollers that required cleaning and lubrication. The Problem Saturday, it started making a loud screeching sound when turning it on. The customer contacted us … Read more
A homeowner in Salem called about their Whirlpool refrigerator having door alignment issues. The door hinge on bottom right door is broken and they have to lift up door each time to close. Our inspection revealed the door would need complete replacement rather than a simple hinge repair. The Problem The customer reported that the … Read more
We received a service call for a Whirlpool dishwasher in Salem, OH that was not pumping. Our diagnosis revealed the unit needed a new pump assembly to restore proper drainage function. The Problem The customer reported their Whirlpool dishwasher was not pumping. This means water would not drain properly from the unit after wash cycles. … Read more
We got a call from Alliance about a Maytag dryer that runs but won’t spin. The drum wasn’t turning at all even though the motor was running. After removing the front panel, we found the drive belt had snapped completely. The Problem The customer reported their dryer runs but won’t spin. The motor would start … Read more
A customer in Alliance called about their Whirlpool washer showing an error code for the door and refusing to start on any setting. After using the manual release to retrieve their laundry, the machine remained completely unresponsive. We found a simple but critical alignment issue that had disabled the entire wash cycle. The Problem The … Read more
We responded to a Whirlpool freezer repair call in North Canton, OH. The customer reported it’s not freezing, though the lights are on. Sometimes the simplest solutions are the most effective. The Problem The homeowner contacted us because their freezer wasn’t freezing properly. The lights were still on, indicating the unit had power, but the … Read more
A Samsung dryer in Canton wasn’t heating up, leaving clothes damp after full cycles. Our diagnosis revealed a failed heating element assembly that needed replacement along with related components to restore proper heat generation. The Problem The customer reported their Samsung dryer won’t heat up. Clothes were coming out damp and cold even after running … Read more
A Canton homeowner called about their Whirlpool Ultimate Care 2 washer that was not spinning and making noise during the spin cycle. When we arrived, we found the motor coupling had failed — a common issue on this model that prevents the washer from completing its spin cycle properly. The Problem The customer reported that … Read more