A Samsung refrigerator in Malvern, OH had completely lost power and wouldn’t turn on even after unplugging and plugging back in. Our diagnosis revealed a failed power cord along with water leakage issues that required additional components. The Problem The customer reported that their refrigerator went out when they tried to take the plug out … Read more
A Canal Fulton family needed their existing washer and dryer unhooked and their new front load washer and dryer installed in their place after moving from Kentucky. We swapped and installed the Whirlpool Duet units, getting their laundry room set up for their new home. The Problem The customers had just moved to Canal Fulton … Read more
We responded to a service call in Canton, OH for a Samsung washer with rubber trim molding pieces inside the drum. Upon inspection, we discovered the spin basket support spider assembly had failed completely, causing the visible debris the customer reported. The Problem The customer found rubber trim molding pieces in their Samsung washer drum. … Read more
A customer in Carrollton called about two problems with their Kenmore laundry pair: water wasn’t coming to the washer and the dryer kept operating when you open the door. We found a failed door latch on the dryer and a clogged water screen on the washing machine. The Problem Water isn’t coming to the washer … Read more
We received a service call in Canton for an LG dryer that was not heating. When we arrived at the Hilltop Drive location, our diagnosis revealed the high limit thermal fuse had failed due to the exhaust fan being restricted by lint, plus the previous repairman had taken the door switch with him. The Problem … Read more
A Frigidaire washer and dryer combo in East Rochester, OH was causing headaches for the homeowner. The washer wouldn’t shut off and was overflowing, while the dryer was making a squealing noise. Both units needed immediate attention to prevent water damage and further mechanical failure. The Problem The water does not shut off and it … Read more
A North Canton customer called about their Admiral oven shutting off while preheating. We found the clock/control panel had failed and was cutting power during the heating cycle. The Problem The customer reported that their Admiral oven shuts off while preheating. This made it impossible to cook anything since the oven wouldn’t maintain heat long … Read more
A Bosch dishwasher in Beloit, OH had its owner puzzled when it would turn on and the timer would run, but nothing else would happen. During our service call, we discovered this wasn’t a mechanical failure at all — the unit had been improperly installed by a plumber, creating multiple issues that prevented normal operation. … Read more
We responded to a service call in Salem, OH for a Kenmore dishwasher that starts to cycle then shuts off, then goes into drain mode. Our diagnosis revealed a failed user interface that was causing the unit to abort its wash cycles. The Problem The customer reported their Kenmore dishwasher starts to cycle then shuts … Read more
We recently serviced an LG washer in Beloit, OH that was leaking when running. The former owner had indicated the door seal needed replacement, and our inspection confirmed this diagnosis. The Problem The washer was leaking when running. The former owner had already indicated that the door seal needed to be replaced. Diagnosis Upon inspection, … Read more