A customer in Minerva called about their LG washer that was making continuous pumping sounds even when turned off. When we arrived at the home on Union Avenue SE, we found the drain pump relay on the control board was stuck in the on position. The Problem The customer reported that when turned off, the … Read more
A Samsung dryer in Akron started making loud squeaking noises while running, then made a loud “clunk” and wouldn’t start operating again. The customer suspected it needed a new belt, but our diagnosis revealed the idler pulley had failed instead. The Problem The dryer started making loud squeaking noises while running. While drying, it made … Read more
A Maytag washer in Northfield, OH was spinning but wouldn’t drain what little water was in the drum and wouldn’t start a wash cycle. Our diagnosis revealed the pressure sensor temperature control combination switch had failed, preventing the machine from adding water to the tub. The Problem The customer reported their Maytag washer would spin … Read more
We received a service call in Cuyahoga Falls for an Admiral oven that wouldn’t turn on. The customer reported that the oven does not come on and the oven light does not come on either. What we discovered was a simple but confusing control setting issue. The Problem The customer called because the oven does … Read more
A Haier refrigerator on Murray Street NW in Canton wasn’t keeping the refrigerator compartment cold enough, though the freezer worked fine. Our diagnosis revealed a failed defrost timer that wasn’t cycling the unit through proper defrost cycles. The Problem The customer reported that the freezer works fine, but the fridge is cool but not cold. … Read more
A customer in Canton, OH called about their LG washer that squeaks in wash cycle. Our diagnosis revealed the wash plate was stripped on the transmission shaft, requiring a pulsator assembly replacement. The Problem The customer reported their LG washer squeaks in wash cycle. This type of noise typically indicates mechanical wear in the agitation … Read more
We serviced an Electrolux dryer in Canton, OH that was displaying error code E64. The customer suspected the heating element, and our diagnosis confirmed this was exactly the problem. The Problem The customer reported their Electrolux dryer was giving error code E64 and suspected the heating element was the culprit. The unit wasn’t heating properly … Read more
A customer in North Canton called us back after our initial visit to address an ongoing LG oven fan issue. The convection fan would only work when manually turned, failing to start automatically during cooking cycles. We determined the convection motor needed replacement. The Problem The customer reported that after our Monday service visit for … Read more
We recently completed an installation service call in B6, Ohio for Admiral washer and dryer units. The machines needed to be connected and the dryer required a 4 prong plug conversion. The Problem The customer had Admiral washer and dryer units that needed to be connected. The dryer needed a 4 prong plug as well. … Read more
A Whirlpool dryer in New Franklin was displaying error codes E01 and F06, shutting off repeatedly with clothes not drying properly. Our diagnosis revealed power and communication errors related to a recent power outage, along with a stuck exterior vent flap blocking airflow. The Problem The customer reported error codes E01 and F06 appearing on … Read more