We received a service call in Magnolia, OH for an Admiral freezer that stopped running. Our diagnosis revealed the cord control thermostat had failed, preventing the unit from operating. The Problem The customer reported their Admiral freezer stopped running completely. The unit was not maintaining temperature and showed no signs of operation. Diagnosis Upon inspection, … Read more
A Whirlpool washer in Munroe Falls was reported full of water, but our diagnosis revealed a more complex issue. When we ran the manual diagnostic, the washer made a grinding noise during the spin cycle caused by loose transmission mounting bolts. The Problem The customer called because their washer was full of water. However, when … Read more
We responded to a service call in Canton, OH for a Whirlpool dishwasher that turns on but isn’t filling up with water. The customer expected a major repair, but our diagnosis revealed a much simpler issue with the water supply. The Problem The customer reported that their Whirlpool dishwasher turns on but isn’t filling up … Read more
We got a call from Maplegrove Street in Louisville for a Samsung top-load washer that was beeping during cycles and refusing to finish loads. The customer thought maybe the suspension springs were going bad, but when we opened it up, the problem was sitting right at the water supply — completely clogged inlet screens. The … Read more
A customer on Walnut Road Southwest in Massillon called about their Whirlpool dryer that spins but no heat. After testing the heating element, we found it had failed completely and the unit was packed with lint buildup. The Problem The customer reported their dryer spins but no heat. The drum would tumble clothes normally, but … Read more
A Frigidaire refrigerator on Northlawn Avenue Northeast in Louisville wasn’t making ice, though it dispensed water fine. Our diagnosis revealed multiple issues with the icemaker system that made repair inadvisable. The Problem The customer reported no ice production from their Frigidaire refrigerator. Water dispensing worked normally, but the icemaker had stopped functioning entirely. Diagnosis We … Read more
A Louisville homeowner called about their Frigidaire range oven not heating correctly. We diagnosed the unit and found it needs a bake element at minimum, but couldn’t remove it from the counter to fully test. The customer decided to proceed with purchasing a new unit instead. The Problem The customer reported their oven not heating … Read more
A North Canton customer called about water leaking onto the floor from underneath their LG washer. When the filter was removed, more water than normal gushed out, leading to concerns about a possible drain line blockage. We found the hot water valve was seeping and needed replacement. The Problem Water was leaking onto the floor … Read more
A Canton homeowner called about their LG refrigerator with the freezer getting to temp but refrigerator section not cooling. Our diagnosis revealed blocked airflow pathways preventing proper circulation between compartments. The Problem The customer reported their top/bottom freezer refrigerator had a freezer getting to temp but refrigerator section not cooling. This is a classic airflow … Read more
A Kenmore dryer at a Canton home wasn’t producing any heat, leading the homeowner to suspect a failed heating element. When we arrived at the Hoover Place Northwest address, our diagnosis revealed the actual culprit was a failed thermostat system. The Problem The customer reported no heat and suspected the heating element was shot. The … Read more