We responded to a service call on Market Ave N in Canton, OH for a GE range that wasn’t working properly. The customer had reported issues with their RB757BH5CT model, and our diagnostic work revealed the problem could be resolved without replacing any parts. The Problem The customer contacted us about their GE range experiencing … Read more
We responded to a service call for an LG dryer on Helen Place NW in Canton, OH. The customer reported “.01” and our diagnosis confirmed “.01” The Problem The customer complaint was documented as “.01” Diagnosis Our inspection revealed the issue described as “.01” The Repair Parts replaced: No parts replaced Work performed: .01 Result: … Read more
We completed an adjustment service call on an Electrolux dryer in Canton, OH. The customer requested an adjustment, and our technician performed the necessary adjustment to restore proper operation. The Problem The customer called requesting an adjustment for their Electrolux dryer. No specific operational issues were detailed beyond the need for adjustment. Diagnosis Our technician … Read more
A customer in Canton called about their LG dryer that wasn’t working properly. After diagnosing the issue, we determined no parts replacement was needed and performed the necessary repair to restore normal operation. The Problem The customer reported their LG DLEX760WE dryer was experiencing operational issues that prevented normal use. Diagnosis Our technician Samuel Willhite … Read more
A Canton homeowner called about their Frigidaire refrigerator not cooling properly. Our technician Samuel Willhite diagnosed and resolved the issue without requiring any replacement parts. The Problem The customer reported that their Frigidaire refrigerator was not maintaining proper cooling temperatures. Diagnosis Upon inspection of the FFTR2021TW5 unit, our technician identified the root cause and determined … Read more
A Whirlpool washer on Monroe Avenue Northeast in Canton, OH was making knocking sounds and not spinning right. Our diagnostic revealed multiple failed components that made replacement the only viable option. The Problem The customer reported knocking and not spinning right on their Whirlpool washer. These symptoms pointed to potential issues with the motor assembly … Read more
A Samsung washer in Canton, OH wouldn’t spin during the wash cycle. The customer reported it would turn on and fill with water, but the barrel wouldn’t turn. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The customer called because their Samsung washer wouldn’t spin. It would turn on and fill … Read more
A customer on 18th St NW in Canton called with a Whirlpool washer that wasn’t draining. We found a failed water pump that needed replacement to restore proper drainage function. The Problem The customer reported their Whirlpool washer was not draining. Water would remain in the tub at the end of wash cycles, preventing clothes … Read more
We received a call from a customer in Canton, OH whose Admiral stove wouldn’t heat up. Our lead technician Samuel Willhite diagnosed the problem as a failed igniter and completed the repair with a factory replacement part. The Problem The customer reported that their Admiral stove won’t heat up. This is a common symptom when … Read more
A Canton homeowner called about their LG dishwasher not draining properly. When we arrived at the Swepstone Street Northwest address, we discovered the issue wasn’t with the dishwasher itself but with how it had been installed. The Problem The customer reported their dishwasher was not draining properly. Water was remaining in the bottom of the … Read more